About The Position

Amazon Web Services Professional Services (ProServe) Partner team seeks an experienced Partner Delivery Business Developer to spearhead ProServe Partner Delivery Transformation. In this role, you will drive transformative outcomes for AWS customers and partners through the ProServe Partner network by: (1) leading AI and Agentic operational transformations, (2) ensuring secure, high-quality delivery through ProServe Partners, and (3) serving as a trusted advisor who collaborates with ProServe sales and delivery teams to align partner and customer solutions with optimal business outcomes. The ProServe Partner Delivery Leader will enable operational excellence across partner ecosystems, delivery teams, sales organizations, and customer engagements. This role focuses on driving customer and partner satisfaction through streamlined processes and operational efficiency for a defined portfolio of strategic partnerships. Your experience in the technology and services industry, including partner ecosystems, enables you to effectively translate technical concepts into measurable business value for partners and customers. You will demonstrate proficiency in sales and delivery methodologies, CRM systems, and possess strong analytical, problem-solving, and project management capabilities. Performance will be evaluated against key metrics including Delivered Revenue, team engagement, and partner and customer satisfaction (CSAT). The AWS Partner Professional Services organization is a global team of experts that help our partners and customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Requirements

  • Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
  • 4+ years of developing, negotiating and executing business agreements experience
  • Experience developing strategies that influence leadership decisions at the organizational level
  • 4+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
  • 4+ years of Go-To-Market, Business Development, Sales, or Consulting experience

Nice To Haves

  • Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
  • Experience coaching senior leaders and managers with strong talent assessment skills
  • Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
  • Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment

Responsibilities

  • Leading and developing high-performing partner teams
  • Developing and executing partner-involved delivery strategies to meet team targets and drive partner-delivered revenue growth
  • Managing strategic partner relationships, ensuring high satisfaction and identifying growth opportunities
  • Leveraging deep AWS expertise to guide sellers and delivery leaders in proposing optimal solutions
  • Monitoring and analyzing key performance indicators to ensure accurate reporting, forecasting, and risk management while optimizing operational processes

Benefits

  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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