This position will be fully remote and can be hired anywhere in the continental U.S Our engineers are skilled technical and consultative resources expected to be strong in both technical and soft skills. An engineer must be driven and proactive with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues. Establish & maintain productive and respectful relationships with the delivery team, practice management, and client management team. How you'll make an impact Able to solo deliver or act as "point" for complex projects/requests. Acts as technical escalation point to assist junior engineers. Lead in capacity planning and HW specification recommendation efforts. Lead in all deployment and management activities, connector configuration, custom rule development, workflow configuration and development, and third-party system integration. Lead User Acceptance Testing and bug-related engineering efforts. Provide knowledge transfer and post production support activities as necessary. Effective team communicator. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as ISSA. Obtain and maintain top tier vendor certification and accreditation. Complete administrative project tasks like time and expense entry, status reporting, and project completion reporting. Acts as contributor in Optiv communities for solutions of focus. Develop and maintain runbooks/procedural documentation.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees