Sr. PACS Administrator

University of Miami•Miami, FL

11d

About The Position

The University of Miami UHealth Department of MSOM – Radiology has an exciting opportunity for a full time Senior PACS Administrator in Miami. The incumbent oversees the day-to-day operations of the PACS/RIS equipment, including image workflow, archiving, auto routing, prefetching, and other related activities. The incumbent on this position coordinates projects with department and clinical staff to ensure effective integration of clinical systems with other institutional applications. Moreover, this employee ensures proper operations of DICOM image data transfers into the PACS as well as network transmission, RIS validation, and exceptions handling.

Requirements

Bachelor’s degree in relevant field
Minimum 5 years of relevant experience
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
Experience with PACS / DICOM systems .
Bachelor’s Degree in Information Systems/Technology recommended
Minimum 5 years’ Image archive and/or PACS experience
Solid understanding of clinical workflow within one or more clinical service lines and how it relates to Medical Imaging and PACS
Excellent attention to detail, project management skills, and applications training skills

Nice To Haves

Experience with Philips Intellispace, Performance Bridge, Nuance Powerscribe One, mPower, AIDOC, Teamplay, DynaCAD, SyngoVia, Terarecon, PACSGear preferred
CIIP or PARCA certification preferred
Any relevant combination of education, certification, skills and/or experience may be considered

Responsibilities

Manages and coordinates system security to ensure that unauthorized personnel cannot access vital information.
Assigns and updates user and system passwords and access levels.
Performs regular inspections to ensure that all equipment is well maintained and operating safely.
Ensures that studies are flowing from modalities to the archive and reading stations through the various interfaces and processing queues.
Repairs broken and corrupted studies and splits and merges studies.
Updates the system configuration as new modalities, workstations, and RIS codes are added over time.
Investigates, identifies, and prepares proposals to resolve operational problems within clinical imaging areas.
Ensures validation of details and oversees network and operational management of the picture archiving and communication system (PACS).
Assists with implementation of upgrades to maintain the system at optimal performance.
Provides input to appropriate business unit managers to assist in identifying present and future needs for PACS equipment.
Assists end users with PACS-related issues.
Provides support and application maintenance and performs PACS-related training.
Maintains secure records of all PACS equipment.
Oversees RIS/PACS integration, dictionary database structure set up and maintenance, application and hardware redundancy procedures, downtime protocols, and archival strategies for RIS/PACS clinical data.
Oversees activities of vendors in all phases of installation and implementation and provides training for new systems, applications, and upgrades.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Provide on-premises hardware, network, OS and software support for PACS computers, working collaboratively with various IT teams as needed.
Maintain device inventory documentation.
Mentors Junior PACS Admins; provides education, guidance and support to colleagues.
Remediate HL7 interface errors.
Performs daily system checks and remediates issues, including server s, workstations, integrations, various queues, reports, etc.
Provide technical training to physicians and techs on various software systems.
Provision User Access, including Active Directory and/or local account setup.
Create/ modify orders, work lists, modalities, etc as requested .
Manage Patient Merge queue; perform chart linking or mergers where appropriate .
Keep incident ticket queues clear, resolve issues within Service Level Agreement timelines.
Proactive approach to problem identification and resolution.
Ability to work beyond module specific tasks.
Ownership of issues, from start to finish for resolution.
Proactively performs analysis on current operational workflows, systems, and technology.
Recommends and implements changes or enhancements that will improve operations and further promote the organization's strategic vision and goals.
Contribute to, and maintain , department Knowledge Base.
Monitor application audit reports, and system monitoring software alerts (server, network, workstation, security, etc ); remediate issues.
Lead small projects; collaborate on large projects.
Ensure adequate communication is maintained regarding project statuses, project and task priorities, timelines, etc.
Defines clinical system requirements jointly working with management and professional staff in operational departments.
Technical solutions must satisfy future-oriented business needs.
Produce workflow and architecture diagrams for supported system.
Organize and lead meetings as needed. This includes material creation and presentation. Also, documenting, managing, and resolving action items, issues and decisions.
Keeps abreast of industry information and trends related to information technology systems.
Participates in independent, continuing, professional education courses and programs.
Keeps certifications updated.
Participates in 24/7/365 On-Call Support Rotation
Performs site visits (including satellite locations), including Reading Room walk throughs, go-lives, meetings and hardware installations.
Other duties as assigned.