Sr Outage Management System (OMS) Analyst

Duquesne Light CompanyPittsburgh, PA
100d

About The Position

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania. Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team! Location; Hybrid Pittsburgh Work within the framework of the Operations Technology group to understand and interpret electric utility needs as it relates to the OMS. Assists in developing and implementing solutions to address those needs and ensures that OMS data integrity is maintained and readily available to the organization to meet business & regulatory requirements.

Requirements

  • Bachelor's degree in Engineering, Computer Science, information Systems or other relevant discipline.
  • In lieu of a Bachelor's degree, an equivalent combination of education and experience may be considered.
  • Seven (7) years' experience in Utility Operations or related disciplines.

Nice To Haves

  • Experience with the OSI Monarch Platform
  • Familiarity with ESRI Utility Network GIS
  • Prior experience managing and configuring a Utility OMS platform.
  • Familiarity with Enterprise IT systems

Responsibilities

  • Participate in the overall support and implementation of the OMS, ADMS and other future grid technologies.
  • Test and Perform configuration changes to the OMS based on the needs of Operations and Customer business units.
  • Make continuous improvement to the OMS Outage Prediction settings, workflow rules, and displays based on management and end user feedback.
  • Utilize OMS historical data to continuously adjust and configure estimated time of restoration (ETR) to provide more accurate and informative information to customers.
  • Identify areas to increase application and business efficiency and work with peers and other teams to implement.
  • Provides feedback to business units where input data to OMS requires attention and prioritizes accordingly.
  • Coordinates & prioritizes timely resolution of issues associated with the OMS while working with IT and business stakeholders as necessary.
  • Develop documentation, training, and other materials to ensure user adoption of OMS solutions within the organization.
  • Participate in the future deployment & configuration of a Mobile work management application.
  • Support DLC Change Management initiatives to ensure the successful adoption of Operations Technology activities.
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