Sr. Organizational Change Management Specialist

CACI International • Chantilly, VA

1d • Hybrid

About The Position

CACI is seeking a highly accomplished and dynamic Senior Organizational Change Management (OCM) Specialist supporting the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) Program to lead OCM efforts for our new and evolving Hardware and Software Asset Management (ITAM) capability. In this crucial role, you will not only design overarching communication and change plans, but also create highly engaging, impactful, and easily understood directives for a diverse audience - including IT professionals, procurement teams, finance, and executive stakeholders. Your methods and materials will be crucial in driving widespread awareness and adoption of our new hardware and software asset management capability. Preference given to candidates who can work hybrid on site in Chantilly, VA. Remote applicants will be considered but with up to 25% travel expected.

Requirements

• Currently hold an adjudicated Secret Clearance (or higher) or be able to obtain, and maintain
• 15+ years experience (Bachelor’s degree in relevant field may be substituted for 5 years of relevant experience)
• Proven experience implementing OCM in Waterfall/AGILE and hybrid environments
• Able to act as a resource to team members and participate in team and professional meetings
• Able to act as an OCM liaison between Release and Deployment teams
• Experience tracking and assessing data analytics based on speed of adoption, proficiency, and utility metrics over time
• Able to identify and offer improvements and enhancements to OCM processes, analyses and methodology and change implementation
• Flexibility is key – the environment is highly dynamic. You will be expected to keep up with multiple changes while ensuring a high level of operational effectiveness and professionalism

Nice To Haves

• Experience with IT Asset Management (ITAM) tools and platforms (e.g., ServiceNow® ITAM, Flexera etc.)
• ITIL (V4 or 5) familiarization and understanding
• Understanding of IT service management (ITSM) concepts, particularly Configuration Management Database (CMDB), ITIL frameworks, and IT infrastructure
• Certifications in Instructional Design (e.g., CPLP, ATD certifications), Project Management (PMP), or IT (e.g., ITIL Expert, ServiceNow® Certified Implementation Specialist - ITAM)
• Experience operating in an Agile development environment
• U.S. Air Force or Space Force experiences as an IT Equipment Custodian (ITEC), Equipment Control Officer, Government Purchase Cardholder and/or Approving Official - an understanding of current DAF IT asset management environments, processes, and procedures

Responsibilities

• Join a high-performing, matrix-oriented OCM Team responsible for creating and implementing change management strategies and plans that maximize employee usage, drive faster adoption, and promote higher utilization of the hardware and software asset management capabilities.
• Collaborate closely with OCM Team Lead and teammates
• Apply structured methodologies and lead change management activities
• Apply a change management process and tools to create strategies that support adoption of the changes required by hardware and software asset management
• Support the design, development, delivery, and management of business process reengineering and strategic communications efforts
• Design and execute change assessments
• Pre/post-assess the impact of changes
• Identify key stakeholders and stakeholder segments, conduct impact analyses, and assess change readiness
• Provide input, document requirements, and support the design and delivery of training and orientation programs
• Identify, analyze, and prepare risk mitigation tactics
• Consult, facilitate, and coach project teams.
• Ensure alignment of project communications with overall strategy and plans
• Use various communication media to aid the communication process and work with web teams and other technical resources to maximize the use of technology
• Train personnel by conducting either in-person or virtual, classroom courses, workshops, conferences, and seminars
• Plan and lead major information technology assignments and projects
• Possess and apply comprehensive knowledge across key tasks and high impact assignments
• Provide OCM technical leadership and cross-training to peers in areas of expertise
• Evaluate performance results and recommend major changes affecting short-term project growth and success
• Serve as a liaison between business and technical aspects of projects
• Plan project OCM stages and assess business implications for each stage
• Monitor progress to assure deadlines, standards, and cost targets are met
• Performs the most complex thinking and tasks, and potentially supervise others
• Ability to act as daily point of OCM for Dev Team and client
• Oversee daily activities of team; identifies and manages coordination with other teams
• Leads Sponsorship & Engagement activities; integrates with Governance and Relationship Forums
• Delivers OCM Status reports
• Performs Risk and Opportunity assessments

Benefits

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
• We offer competitive compensation, benefits and learning and development opportunities.
• Our broad and competitive mix of benefits options is designed to support and protect employees and their families.
• At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level