Sr Ophthalmic Technician

SightMD Career•Smithtown, NY

6d•$28

About The Position

The Senior Ophthalmic Technician will play a vital role in supporting physicians in the delivery of high-quality eye care. Supports efficient clinic operations by managing patient flow, coordinating administrative tasks, and performing phone triage under physician guidance. Contributes to the overall effectiveness of the office through both clinical and administrative responsibilities.

Requirements

High School diploma or equivalent
Minimum of two (2) years of experience as an Ophthalmic Technician
Strong customer service skills with a professional and friendly demeanor.
Excellent organizational, time management, and multitasking abilities.
Skilled in problem-solving with strong attention to detail.
Proficient in computer use, ranging from basic to advanced tasks.
Ability to stand for long periods of time

Nice To Haves

Ophthalmic Scribe Certification (OSC) required or must be obtained within 45 days of hire.
Certified Ophthalmic Assistant (COA) certification required, or candidate must be actively enrolled with completion expected within two (2) years of hire.

Responsibilities

Patient Engagement & Clinical Intake
Engage with patients and their families in a courteous, compassionate, and respectful manner to ensure a positive experience.
Review and document patient information, including chief complaints, history of present illness, review of systems, and other pertinent clinical details.
Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.
Pre-Examination & Diagnostic Testing
Perform comprehensive pre-examination testing, including visual acuity (with pinhole and glare), confrontational visual fields, extraocular muscle testing, pupillary evaluation, tonometry, angle assessment, and dilation.
Conduct advanced diagnostic procedures such as OCT, fundus photography, IOL Master, Pentacam, A-scan, B-scan, Wave Scan/Vario, keratometry, lensometry, and visual field testing.
Perform specialized testing as requested, including color vision screening, stereopsis, dry eye evaluations, optical biometry, and refractometry.
Clinical Workflow & Physician Support
Support efficient patient flow throughout the care center to optimize clinical operations.
Accurately scribe clinical encounters in the electronic medical record, documenting chief complaints, physician assessments, and treatment plans.
Administer ocular medications as prescribed by the physician.
Observe and assist during patient examinations and minor surgical procedures.
Communicate pertinent visit information to referring physicians when appropriate.
Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.
Add diagnoses to patient charts and ensure accuracy of diagnostic coding for proper billing.
Room & Equipment Maintenance
Open and close exam rooms daily, including cleaning equipment, charging devices, and securing instruments.
Assist with clinic opening and closing duties as needed.
Compliance, Communication & Development
Adhere strictly to all safety protocols and clinic policies.
Monitor work-related communications and utilize collaborative tools such as Google Drive to stay informed and organized.
Participate in ongoing training and educational activities to maintain up-to-date clinical skills and best practices.
Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.
Perform additional duties as assigned or directed by the supervisor.