Sr Operations Specialist (Dayton, OH)

LexisNexis Risk Solutions FL • Dayton, OH

212d

About The Position

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Government vertical, our solutions assist government agencies and law enforcement to drive insights from complex data sets, improving operation efficiency, increasing program integrity, discovering, and recovering revenue, and making timely and informed decisions to enhance investigations. In this role, you will support the sales team by managing sales data and processes, ensuring accuracy and efficiency in reporting and forecasting. You will collaborate with cross-functional teams to optimize sales operations, identify areas for improvement, and implement solutions to drive revenue growth. Your focus will be on maintaining a high level of customer satisfaction while maximizing sales productivity. Candidate should be local to our Dayton, Ohio office for monthly meetings.

Requirements

• Performs tasks with a limited degree of supervision.
• Understands how the assigned duties relate to others in the team and how the team integrates with other teams.
• Has no supervisory responsibilities; manages own workload, but is able to assist peers.
• Work is moderate to high complexity, requiring knowledge and ability to determine path for execution.
• Impacts own team through the accuracy and quality of work.
• Uses communication skills to exchange information.
• Strong organization skills.
• Good communication skills.
• Relationship management.
• Ability to multitask in a fast-paced environment.
• Preferred knowledge in Salesforce / Oracle.
• Strong knowledge of MS Office applications.
• Strong attention to detail.

Responsibilities

• Provides operational support to sales and management.
• Plans, monitors, and manages internal projects from initiation through completion.
• Ensures project results meet requirements per contract documentation (implementation, billing).
• Suggests process improvements and documents procedures to support the sales process.
• Participates in the development of requirements and enhancements for sales support systems.

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits.
• 401(k) with match and an Employee Share Purchase Plan.
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs.
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity.
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits.
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts.
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice.

What This Job Offers

• Industry: Web Search Portals, Libraries, Archives, and Other Information Services