Sr Operations Project Consultant

Bank of America • College Park, MD

1d • Onsite

About The Position

This job is responsible for consulting on large, complex projects for a Line of Business that may be regional or national in scope. Key responsibilities include recommending policy and procedural changes and developing measurement criteria and project plans such as cost and resource estimates. Job expectations include working with senior management to evaluate current methods and develop strategies to implement changes and improvements brought about by the project.

Requirements

• MS Office Proficiency (Excel, Power Point, Word, PowerPoint), including ability to leverage PowerPoint for presentations.
• Demonstrated ability to make decisions, adapt to change and recommend creative solutions.
• Excellent written and verbal communication skills
• Experience with leading and owning projects, project management or process improvement
• Experience building relationships with partners to understand business and communication needs
• Highly motivated, flexible and ability to work in fast paced environment
• Strong analytical skills in solving issues; ability to think outside the box

Responsibilities

• Analyzes current state processes, existing operations, procedures, and workflows and discovers pain points to develop approaches for potential solutions, including building a business case for improvement recommendations and driving the execution of implementation
• Coordinates with the business to execute on defined project tasks, tracking deliverables and their statuses, and measuring progress against ongoing success measures
• Drives partnerships with operations management to create project impact and provide direction and guidance to internal teams
• Establishes and maintains relationships with relevant client stakeholders to communicate updates and escalate issues
• Performs risk management activities to minimize project risks
• Creates and maintains comprehensive project documentation
• Leverages business knowledge to identify opportunities for improvement and supports change execution

Benefits

• This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• This role is currently benefits eligible.
• We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
• Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED