Pacific Life-posted 4 months ago
$110,700 - $135,300/Yr
Full-time • Mid Level
Hybrid • Newport Beach, CA
Insurance Carriers and Related Activities

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Sr. Operations Project Analyst to join our project team in Newport Beach, CA or Omaha, NE. This role is hybrid. We believe in empowering our employees to get work done both in and out of the office.

  • Initiate and manage projects using PM tools; lead kick-off and planning sessions with stakeholders.
  • Define scope, roles, timelines, and deliverables; maintain project plans and roadmaps.
  • Collaborate with internal and external teams (e.g., Technology, Compliance) to resolve blockers.
  • Conduct needs assessments and cost-benefit analyses to support solutions.
  • Coordinate implementation plans to ensure smooth transitions and sustainability.
  • Facilitate effective meetings with sponsors, SMEs, and cross-functional teams.
  • Provide clear status updates and escalate risks or changes in scope, schedule, or cost.
  • Draft concise communications for project updates and deployments.
  • Maintain accurate project documentation and meeting notes.
  • Partner with Training and Documentation teams to update SOPs and job aids.
  • Manage post-launch support, gather feedback, and document lessons learned.
  • Lead department initiatives such as demand prioritization and working groups.
  • Mentor junior project analyst and operations staff exploring project roles.
  • Act as a point of contact for cross-functional programs and share best practices.
  • Meet performance goals and seek feedback for continuous growth.
  • Expand knowledge of operations systems and processes.
  • Stay current on organizational changes to better support the business.
  • 6+ years in financial services or a similar operations-focused environment.
  • Proven ability to lead projects and deliver excellent service.
  • Strong communication, organization, and problem-solving skills.
  • Bachelor's degree or equivalent experience.
  • PMP or similar project management certification.
  • Experience with Smartsheet, Planview, or other PM tools.
  • Advanced degree a plus.
  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents.
  • Generous paid time off options including Paid Time Off, Holiday Schedules, and Financial Planning Time Off.
  • Paid Parental Leave as well as an Adoption Assistance Program.
  • Competitive 401k savings plan with company match and an additional contribution regardless of participation.
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