Sr. Operations Manager

American Heart AssociationDallas, TX
8h$105,000 - $125,000Remote

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Sr. Operations Manager based at our National Center ( Home-Based is acceptable) . This is a fixed-term position with funding through 6/30/2028. Funding likely to extend The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn , Instagram , Fac ebook , X , and at heart.jobs .

Requirements

  • Bachelor’s Degree or equivalent work experience, Master’s Degree preferred.
  • Minimum of 5 years of meaningful work experience, including research grants and grant management in the healthcare space, legal, contracts, and budget.
  • Excels in oral and written communications.
  • Ability to communicate with all levels of American Heart Association staff and outside experts.
  • Ability to communicate to technology and non-technology staff.
  • Demonstrated ability to concurrently manage multiple projects and reprioritize ongoing work.
  • Comprehensive experience with researchers, operational planning, and management, applying the principles and practices of accounting, financial analysis, and general business administration.
  • Extensive knowledge of budgeting, financial and reporting processes for service agreements and/or grants.
  • Proficient in budget projection and planning, variance analysis, and reconciliation requirements.
  • Ability to analyze financial data and interpret into narrative form.

Nice To Haves

  • 7 plus years of meaningful work experience, including research grants and grant management in the healthcare space, legal, contracts, and budget.
  • Three years of experience with developing and managing process (and process change) documentation.
  • Three years of experience working in a fast-paced, multifaceted environment.
  • Excellent in working against deadlines to provide end product.

Responsibilities

  • Responsible for leading operations for a portfolio of data science research grants, including tracking, management, communication, and working with staff in the Office of Science Operations.
  • Leverage AI across different programs and expertly navigate programs, including Excel and Smartsheet, to maximize operational efficiency for this specific responsibility and others (below).
  • Responsible for establishing and leading operations for a new surveillance program, including communicating with external stakeholders, internal staff, contractors, and expert volunteer committees.
  • Coordinate with lead staff statisticians and epidemiologists to provide operational and communication plans between external healthcare volunteers and leaders with other departments within the organization.
  • Recommend approaches and suggestions for final decisions and moving forward.
  • Responsible for handling operations, such as accounting, expense reporting, and procurement; and building relationships with legal, external vendors, and partners to ensure that the overall business goals are achieved.
  • Develops reports, trackers, or assessment tools to ensure compliance, as needed.
  • Develop, prepare, and distribute monthly reports on variances to project requirements for leadership.
  • Analyze financial activities from purchasing, contract terms and vendor invoices against budget.
  • Provide reconciliation, mentorship, and recommendations.
  • Handle departmental contracting processes, including site and sponsor contracts.
  • Work with the American Heart Association legal department to establish and negotiate contract terms for hospitals, practices, sponsors, etc.
  • Monitor and track process of associated statuses and documents.
  • Utilize vendor and/or American Heart Association systems (e.g., E1, Optimus, iEnvision, etc.) efficiently and competently to process invoices, contracts, requisitions, and expenses.
  • Handle staff who support operational activities.

Benefits

  • Our goal is to ensure you have a competitive base salary.
  • That’s why we regularly review the market value of jobs and make adjustments, as needed.
  • You are rewarded for achieving success by merit increases and incentive programs; based on type of position
  • We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
  • As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  • You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.
  • HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  • The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.
  • The number of days will increase based on seniority level.
  • You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
  • We support the career development of all employees.
  • This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
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