Sr. Operations Manager

Golden Bolt • Los Angeles, CA

4h

About The Position

Golden Bolt is the connecting link between some of the largest health, wellness, beauty, and pet brands online and their customers. We deliver cutting-edge wellness solutions to customers all over the country — and across the globe.
We’re Looking For A: Senior Operations Manager

Requirements

• Ability to drive is an essential function of the role-Required Motor Vehicle Report
• Must be able to communicate effectively (both verbally and written) in English with all levels of work force including custodians, technicians, production workers, engineers and upper level management (bilingual in Spanish highly desirable)

Nice To Haves

• This position requires 5-7 years of senior management level experience
• Bachelor’s degree in business, logistics, or a related field of study 5+
• Expertise with LEAN methodology and Continuous Improvement
• 5+ years previous management experience in a high-volume distribution center operation
• Strong interpersonal skills and excellent communication skills are required with proven ability to lead
• Ability to develop and maintain positive employee, customer and cross-functional team
• Demonstrated analytical, problem-solving, and decision-making skills with the ability to drive results
• Proficient with the use of computer-based tools MS Office Suite (Word, Excel, PowerPoint), preferred

Responsibilities

• Provide strategic and operational leadership for a high-volume distribution center, overseeing exempt leaders and non-exempt associates while ensuring strong delegation, accountability, and execution of business priorities.
• Drive continuous improvement through Lean methodologies, Kaizen events, root cause analysis, and process engineering practices to eliminate waste and increase throughput.
• Analyze and interpret KPI performance data (productivity, safety, quality, cost, service, and inventory accuracy) to identify gaps, prioritize initiatives, and implement sustainable corrective actions.
• Develop, standardize, and continuously refine operating procedures and best practices to support scalability, consistency, and operational excellence.
• Coach and develop managers and teams on performance metrics, continuous improvement tools, and structured problem-solving to strengthen internal capability and engagement.
• Design and implement workforce planning and staffing strategies to ensure labor flexibility, maximize efficiency, and support volume fluctuations.
• Ensure safety, quality, and productivity targets are achieved through disciplined performance management, standard work execution, and daily/weekly operational reviews.
• Partner with Safety leadership and committees to promote a proactive safety culture, reduce risk, and achieve departmental and facility-wide safety objectives.
• Lead execution of operational projects including labor scheduling, inventory transitions, system enhancements, and cross-functional initiatives, ensuring milestone completion, data accuracy, and strong WMS performance (Deposco/NetSuite).

Benefits

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.
• 6 paid sick and mental health days, an Employee Assistance Program, and additional mental health benefits, because we take a holistic approach to your well-being.
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
• Company events, like our annual company picnic and Cinco de Mayo parties, designed to cultivate connections and enhance work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior