Sr. Operations Manager

American Heart Association • Dallas, TX

4d • $90,000 - $100,000 • Remote

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Sr. Operations Manager!
This position can be home-based.
This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on March 31, 2028, with the possibility of extension.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.
Responsibilities
Senior professional responsible for leading operational, fiduciary, logistical, and administrative support. Responsible for achieving operational and project deliverables, including budget management, contracting, and reporting requirements. Also responsible for organizing and implementing technical assistance, communications, and evaluation components.
Oversee and manage operations, such as accounting, expense reporting, procurement, and build relationships with legal, external vendors, and partners, to ensure that the overall business goals are achieved.
Develop, prepare, and distribute monthly reports on variances to project requirements for leadership. Analyze financial activities, including purchasing, contract terms, and vendor invoices, against the budget. Provide reconciliation, guidance and recommendations.
Leads program budget preparation and facilitation, including communicating procedures, distributing and completing budget templates, training, and overseeing modifications or revisions. Coordinates with the leadership team to prepare and submit proposals to the funding organization or related authorities.
Facilitates vendor contract management process to ensure contracts are reviewed and approved through internal Procurement and Legal procedures. Oversees scheduling, execution, and reporting against agreed contract terms.
Collaborate with the government grants team and the grants administrator to ensure all federal rules and policies are followed, and that the project is managed with efficiency, integrity, and full compliance with the American Heart Association's obligations to the government. Other duties, projects, or analyses as assigned, including participation in cross-functional task forces.
Performs other duties as required or assigned, which are reasonably within the scope and responsibility of the job level and family.
Drive project management excellence by establishing timelines, managing cross-functional teams, and ensuring the timely delivery of high-impact initiatives
Champion process improvement by identifying inefficiencies, implementing scalable solutions, and fostering a culture of continuous improvement.
Develop and deliver onboarding for key initiatives
Develop and maintain reporting frameworks that provide actionable insights, support data-driven decision-making, and ensure transparency across stakeholders.
Partner with internal stakeholders to identify and implement tools to enhance operational effectiveness, support innovation, and address emerging initiative needs.
Proactively identify, document, and escalate business risk for key initiatives
Manage conference delivery, including planning, logistics, stakeholder engagement, and post-event evaluation for assigned programs and initiatives
Ensure new programs are launched with clear objectives, structured workflows, and aligned stakeholder support.

Requirements

• Bachelor’s degree or equivalent work experience.
• Minimum of five (5) years of experience.
• Knowledge of and ability to perform administrative practices, including the creation and management of databases, typing, and filing
• Computer use, including Microsoft Office applications, including, but not limited to, Word, Outlook, Excel, PowerPoint, and Access.
• Skills in written and oral communications.
• Strong organizational skills with ability to initiate projects, provide follow-through, work with minimum supervision, and devise alternative solutions as necessary.
• Ability to work in a fast-paced environment, prioritize work assignments, meet multiple deadlines, and monitor several projects simultaneously.
• Knowledge of meeting management.
• Knowledge of project management.
• Ability to travel up to 5% - 10% local and overnight stay.

Responsibilities

• Leading operational, fiduciary, logistical, and administrative support.
• Achieving operational and project deliverables, including budget management, contracting, and reporting requirements.
• Organizing and implementing technical assistance, communications, and evaluation components.
• Oversee and manage operations, such as accounting, expense reporting, procurement
• Build relationships with legal, external vendors, and partners, to ensure that the overall business goals are achieved.
• Develop, prepare, and distribute monthly reports on variances to project requirements for leadership.
• Analyze financial activities, including purchasing, contract terms, and vendor invoices, against the budget.
• Provide reconciliation, guidance and recommendations.
• Leads program budget preparation and facilitation, including communicating procedures, distributing and completing budget templates, training, and overseeing modifications or revisions.
• Coordinates with the leadership team to prepare and submit proposals to the funding organization or related authorities.
• Facilitates vendor contract management process to ensure contracts are reviewed and approved through internal Procurement and Legal procedures.
• Oversees scheduling, execution, and reporting against agreed contract terms.
• Collaborate with the government grants team and the grants administrator to ensure all federal rules and policies are followed
• Manage conference delivery, including planning, logistics, stakeholder engagement, and post-event evaluation for assigned programs and initiatives
• Ensure new programs are launched with clear objectives, structured workflows, and aligned stakeholder support.

Benefits

• Compensation – Our goal is to ensure you have a competitive base salary.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.
• As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees