Sr. Operations Manager

NTI Connect LLC•West Valley City, UT

About The Position

If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open-door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond. The Senior Operations Manager is a senior operations leader responsible for the execution, coordination, and performance of Division 27 construction activities across fiber and data center environments. This role oversees Field execution team members, ensuring safe, efficient, and schedule-aligned delivery of complex low-voltage scopes. This individual serves as the bridge between Project Management and Field Execution, owning short-interval planning, manpower and equipment coordination, task accuracy, and day-to-day operational excellence. The Senior Operations Manager ensures that bulk fiber, splicing, testing, and data center infrastructure work is executed to plan, on time, and to customer standards.

Requirements

5+ years of experience in fiber construction, low-voltage, or data center environments
5+ years in a operations leadership role (Construction Manager, Operations Manager, or similar)
Strong hands-on understanding of: High-count fiber installation (288ct–6912ct) Fusion splicing and testing (OLTS / OTDR) Data center infrastructure and structured cabling systems
Proven experience managing both W-2 labor and subcontractor crews
Strong scheduling, coordination, and execution skills
Ability to communicate effectively with PMO, field teams, and customers

Nice To Haves

Experience supporting hyperscale or enterprise data center projects
Multi-market or campus-scale deployment experience
Familiarity with production tracking, short-interval planning, and look-ahead scheduling
OSHA 30 or equivalent safety training

Responsibilities

Lead and manage Field Execution Team across multiple projects, buildings, or campuses.
Oversee execution of Division 27 scopes, including: Bulk fiber installation (ISP / OSP / campus / in-building) Mass fusion splicing and enclosure build-out Fiber testing (OLTS, OTDR, acceptance packages) Data center infrastructure: overhead conveyance, structured cabling, rack placement, patching, and cross-connects
Ensure work is executed in accordance with approved designs, schedules, customer standards, and safety requirements.
Coordinate daily and weekly schedules for: W-2 technicians Subcontractor crews Construction Managers and foremen
Validate that scheduled tasks are accurate, achievable, and properly sequenced.
Align manpower plans with project milestones, access windows, and production targets.
Coordinate equipment, tooling, test gear, and material availability onsite to prevent downtime or schedule impact.
Partner closely with Project Managers and Program Managers to: Translate schedules into executable field plans Provide real-time production feedback and forecasting Identify and escalate risks, constraints, or scope conflicts early
Participate in project kickoff meetings, look-aheads, and coordination calls with PMO and customers.
Ensure field progress aligns with billing milestones and reported percent complete.
Enforce quality standards for: Fiber installation and routing Splice quality and loss budgets Testing accuracy and documentation
Monitor productivity metrics and drive continuous improvement in labor efficiency.
Ensure daily reports, production trackers, and progress updates are accurate and timely.
Hold teams accountable for commitments, schedule adherence, and workmanship.
Champion a strong safety culture across all Division 27 activities.
Ensure compliance with: Company safety policies Customer site requirements OSHA and applicable regulations
Support incident prevention, reporting, and corrective action processes.
Mentor and develop Construction Managers and field leadership.
Support onboarding, training, and performance development of W-2 technicians.
Assist in scaling operations to support multi-market growth and large-scale deployments.