About The Position

The Senior Operations Manager (SOM) is primarily responsible for overseeing all of Operations, or the flow of product through the building. This includes supervising a team of Operations Supervisors responsible for monitoring the safe, efficient and effective movement of inventory through the facility. This role analyzes and forecasts production volume and reevaluates resources throughout the day as workflow conditions change to meet store demand. The SOM leads the team to achieve or exceed key performance indicator targets despite these fluctuating demands. The SOM resolves more complex operational issues escalated from his/her team and is responsible for communicating business objectives and daily workload plans to team and senior leadership.

Requirements

  • Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field plus 3 years of experience in distribution center operations or related area OR 7 years of experience in distribution center/warehouse operations or related area with increasing responsibilities
  • Leadership experience with direct report responsibility, including leading salary level direct reports
  • Experience mentoring and coaching others
  • Experience leading a team through change
  • Proven record of complying with safety requirements, and experience building a culture of safety among subordinates and peers
  • Working knowledge of Microsoft Office
  • Working knowledge of warehouse management systems

Nice To Haves

  • Experience managing resources, time and budgets
  • Experience using troubleshooting processes to resolve problems
  • Experience taking a lead role in a Corporate-led initiative or leadership experience in another Lowe’s supply chain network facility
  • Experience leading others through change
  • Bi-lingual skills, if applicable to the facility
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