Sr. Operations Coordinator, Cardiac Surgery

University of Chicago•Chicago, IL

29d•$26 - $34

About The Position

The Section of Cardiac Surgery at the University of Chicago draws upon a tradition of innovative clinical practice and scientific research to provide the highest level of care to our patients. We continue to pioneer and develop new programs and techniques. Our cardiac surgeons have established a renowned heart transplant program, which is the largest in Illinois and second largest in the Midwest. Our program's physicians and surgeons were the first to successfully simultaneously perform a heart, liver and kidney transplant and have extensive experience in multiple organ transplants. Complementing these complex surgical techniques is our faculty's vast experience in minimally invasive surgical techniques. We were the first to perform a DaVinci-assisted coronary artery bypass graft surgery in Chicago and routinely perform minimally invasive valve surgeries, including complex redo valves. Our pediatric cardiac surgeons are also at the forefront of surgical procedures. Our state-of-the-art Comer Children's Hospital allows our faculty to enhance and expand their innovative and pioneering work in hybrid surgery: a minimally invasive, off-pump approach for newborns suffering from hypoplastic left heart syndrome. This technique buys time, enables the infant to survive without a massive operation soon after birth and allows the child to grow for several months, which makes follow-up operations easier. Our team of scientists are committed to improving our understanding of complex heart diseases and uncovering new ways of tackling these conditions. This ongoing work and achievement would not be possible without the cohesive effort of the faculty and staff. We are always looking for individuals who are willing to work in our dynamic and collaborative environment toward the shared goal of improving the health of patients in our community and beyond. Job Summary The Sr. Operations Coordinator provides professional support to clinical department management in the Section of Cardiac Surgery.

Requirements

Minimum requirements include a college or university degree in related field.
Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Nice To Haves

Bachelor's Degree.
Experience in a healthcare or academic medical environment, including knowledge in areas of patient advocacy, medical terminology, access, and billing/collections.
Excellent oral and written communication skills.
Excellent interpersonal and customer service skills.
Ability to handle sensitive and confidential situations and information with absolute discretion.
Maintain calm and courteous demeanor and to work productively despite heavy workload, competing priorities, complex problems, and tight deadlines.
Excellent problem-solving skills.
Ability to use appropriate resources to resolve an issue.
Ability to follow an issue through to resolution.
Considerable skill in working both independently and as a team member.
Ability to take initiative and organize and complete projects with minimal supervision.

Responsibilities

Performs high-level administrative duties in support of Section functions. Stays informed of activities relating to programs and initiatives, apprising the faculty of issues when deemed necessary.
Independently coordinates the administrative needs of the Section and Faculty.
Provides high-quality administrative support for faculty involvement with professional organizations and other administrative duties.
Resolves many office problems independently and facilitates solutions, conferring with supervisor to resolve the most complex issues.
Coordinates office functions, including developing and implementing office procedures and policies.
Serves as a resource to faculty and colleagues in interpreting Department, University, and Hospital policies and guidelines.
Manages the faculty recruitment and credentialing process.
Receives, processes, and tracks all bills and expense reimbursements.
Composes and edits correspondence, training materials, and Web content.
Oversees and maintains the physical office space, ordering equipment repairs, upgrades, and office supplies.
Manages special projects, functions, and events related to the Section.
Manages continuing medical education (CME) courses, including the completion of CME applications and coordinating all event-planning details.
Works with faculty prior to the course to prepare course materials, coordinates all event-planning details, works with legal on required contracts, and invoices companies after the courses are completed.
Researches complex scientific information (i.e. Scholarly publications), submits budget applications, and creates learning objectives to include in the CME applications.
Assists monitoring finances for the clinical section. Provides management with regular updates and ensures that spending limits are adhered to and are within budget.
Conducts regular studies and projects, including the development and enhancement of funding opportunities by working closely with the faculty in the section.
May act as a liaison between the section and other University departments.
Performs other related work as needed.

Benefits

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

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