Sr Operations Analyst, IT PMO

Qualys • Foster City, CA

82d • $100,000 - $125,000

About The Position

We're looking for a Senior IT Operations Analyst to partner closely with IT leadership across the US and India. You'll play a critical role in driving operational clarity and scale: shaping executive communications, building data-driven insights, and ensuring smooth vendor and process management. This role is highly collaborative and requires someone who thrives in dynamic, global environments.

Requirements

• 5-8 years of experience in IT operations, program management, or business analysis.
• Skilled with Tableau, JIRA, PowerPoint, and Excel (or equivalent tools for dashboards and reporting).
• Excellent communicator who can simplify complexity for leadership audiences.
• Comfortable working across global teams and time zones.
• Bachelor's degree in IT, Business, or a related field.

Responsibilities

• Enable leadership effectiveness: Create and deliver executive-level communications, meeting artifacts, and strategic updates that keep teams aligned on roadmaps, priorities, and outcomes.
• Drive insights: Build and maintain dashboards and reporting that enable leaders to make data-driven decisions with confidence.
• Streamline vendor management: Lead vendor onboarding, contract renewals, and performance tracking to ensure strong partnerships.
• Operationalize processes: Define and implement scalable processes that ensure accuracy, timeliness, and consistency across global teams.
• Act as a strategic partner: Support IT leaders with ad-hoc analysis, executive briefings, and cross-functional alignment.
• Bridge time zones: Collaborate with teams in the US and India to strengthen communication and operational efficiency.

Benefits

• Annual Salary Guidelines: $100,000 - $125,000

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees