Sr. Office Manager - AGH Neurosurgery - Full Time

Highmark Health • Pittsburgh, PA

43d • Onsite

About The Position

GENERAL OVERVIEW: Manages the daily operations of multiple physician practices.

Requirements

• Minimum Associate's Degree or equivalent combination of education and/or experience.
• 3-5 years’ experience in a practice/healthcare setting with 1 year practice management experience.

Nice To Haves

• Preferred CPPM (Certified Physician Practice Manager) certification.

Responsibilities

• Manages the day to day operation of the physician practice(s) including front and back office functions.
• Manages and monitors key financial and revenue cycle metrics including staff hours, resource allocation, expense budget, patient volumes, and the revenue cycle process.
• Provides primary or secondary review of reconciliation of monies being collected and deposited.
• Monitors patient satisfaction reports, identifying variances from standard and addressing/resolving patient complaints.
• Ensures quality and performance improvement by monitoring metrics and addressing deficiencies.
• Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals.
• Ensures compliance with all regulatory requirements
• Performs other duties as assigned or required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees