The position requires a high school diploma or GED and a minimum of five years of experience in clerical support or a related area. At least two of those years should be as an Office Administrator II or in an equivalent administrative role supporting a manager-level or district staff position. The role demands proficiency in software skills, particularly with Microsoft Office and web-based applications, as well as general business skills such as typing, data entry, and the use of standard office equipment like phones, copiers, and faxes. The candidate must be able to follow detailed instructions, possess strong customer service skills, and have excellent verbal and written communication abilities to handle complex and confidential information. Time management, organizational, and multi-tasking skills are essential to thrive in a fast-paced environment while maintaining attention to detail and accuracy. Additionally, the ability to mentor and coach other employees is important, along with knowledge of FedEx operations and related policies.
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Career Level
Entry Level
Industry
Couriers and Messengers
Education Level
High school or GED
Number of Employees
5,001-10,000 employees