Trident Consulting Inc-posted 3 months ago
Full-time • Senior
Dallas, TX
101-250 employees

Trident Consulting is seeking a 'Sr Network Design Engineer' for one of our clients in 'Dallas, TX'. The position is full-time and hybrid. The role involves designing, implementing, and maintaining the client's local area network (LAN), wide area network (WAN), and wireless network infrastructure. The engineer will provide customer support to clients globally, troubleshoot complex issues, and handle service requests related to Cisco routing and switching infrastructure, Cisco Meraki, and legacy wireless infrastructure, as well as Palo Alto technologies and firewalls. The engineer will also serve as the ultimate escalation point for critical network incidents, lead response efforts, and provide technical leadership to the network services team. Additionally, the role includes researching emerging technologies and creating network documentation.

  • Design, implement, and maintain the client's LAN, WAN, and wireless network infrastructure.
  • Provide customer support to clients located across the globe.
  • Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
  • Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
  • Serve as the ultimate escalation point for critical network incidents and outages.
  • Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
  • Provide technical leadership and guidance to the network services team.
  • Mentor junior team members, share knowledge, and promote best practices for network design, implementation, and troubleshooting.
  • Research and evaluate emerging technologies, products, and solutions relevant to the organization's strategic objectives.
  • Identify PoC opportunities that align with business needs and technical requirements.
  • Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions.
  • Create and maintain network documentation, including network diagrams, configurations, and policies/procedures.
  • 7 to 10 years of experience in this field.
  • Bachelor's Degree in related field or equivalent combination of education.
  • Experience in network support and delivering network projects.
  • Expert level technical certifications such as CCIE or training equivalent.
  • Hands-on experience with Cisco Meraki (preferred), Cisco ISR and Catalyst switches, Palo Alto networking equipment including deployment.
  • Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN (Global protect and Anyconnect), wireless, certificates, network slowness, etc.
  • Strong understanding of networking protocols, security principles, and best practices.
  • Experience in planning, executing, and overseeing network projects from initiation to completion.
  • Design and architecture experience.
  • Hands-on experience with Azure.
  • Troubleshooting at a top tier escalation level or part of top tier escalation list.
  • Excellent communication skills, both written and verbal.
  • FortiGate certification ---> Palo Alto Certification PCNSE.
  • Experience with Managed Service Providers (MSP).
  • Financial Services Industry experience.
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