Sr. Network Administrator

Alameda County Superior Court•Dublin, CA

About The Position

The Superior Court of California, County of Alameda is accepting applications for the position of Senior Network Administrator. Under direction, this position is responsible for administering and leading the design, implementation, testing, and maintenance of the Court’s network and endpoint infrastructure to ensure secure, reliable, and efficient access to applications and systems. This role requires in-depth knowledge of networking fundamentals, including TCP/IP, local and wide area networks, and network communication protocols, as well as experience with modern network operating systems and platforms such as contemporary Windows, Linux, and cloud-integrated environments. The position also involves administering enterprise endpoint and device management platforms, endpoint protection and threat detection solutions, software deployment and automation tools, and operating system update and patch management processes. The Senior Network Administrator designs and supports networked environments; configures workstations; installs, maintains, and troubleshoots software and hardware; and implements enterprise-scale endpoint management and security solutions. The role requires the ability to diagnose and resolve complex hardware, software, and network issues; develop and maintain accurate technical documentation and procedures; and work effectively both independently and as part of a collaborative IT team. Strong communication skills are essential, as the position regularly interacts with technical staff, judges, and Court personnel to provide clear, professional, and effective technical guidance and support. DISTINGUISHING FEATURES The Senior Network Administrator may lead a team of Network Administrators and is responsible for the diagnosis and resolution of more complex problems related to the local area networks and equipment in each court location. The current job vacancy is assigned to the Office of Information Technology (OIT) at the East County Hall of Justice, located in Dublin, CA and may require traveling to other Court locations to meet operational needs.

Requirements

The equivalent to three years of network administration experience that included Windows NT and Unix.
Knowledge of networking fundamentals, including TCP/IP, local and wide area network concepts, and network communications protocols
Experience with network administration practices and modern network operating systems and platforms (e.g., contemporary Windows, Linux, and cloud-integrated environments)
Familiarity with enterprise endpoint and device management platforms
Experience with endpoint protection and threat detection solutions
Knowledge of software packaging, deployment, inventory, and automation tools
Understanding of operating system update and patch management methodologies
Ability to set up and support networked environments, configure workstations, and install and maintain software applications
Experience designing and implementing enterprise-scale endpoint management and security solutions
Ability to diagnose and resolve hardware, software, and network-related issues
Skill in preparing clear, accurate technical documentation, procedures, and reports
Ability to work effectively both independently and collaboratively with IT teams and stakeholders
Communicate clearly, effectively, and professionally—both orally and in writing—with technical staff, judges, and Court personnel
Knowledge of networks and communications protocols such as TCP/IP; local area network concepts and facilities; local area network administration; network operating systems such as Window NT, Unix, and Novell.
Ability to set up networks, configure workstations, and load software; diagnose problems; communicate orally and in writing; establish and maintain working relationships with staff, judges and Court personnel.

Responsibilities

Leads and trains junior administrators; defines standards and procedures for common administrator tasks; defines, documents and tests backup and recovery procedures.
Specifies hardware components, peripherals and software related to equipment purchase request.
Ensures that all equipment is in good working condition; monitors network performance at each designated location; troubleshoots network problems.
Installs and configures network servers and other devices such as printers, hubs, and scanners.
Sets up applications and data folders on servers for shared access; sets up user accounts for server and e-mail access.
Sets up backup devices; maintains and monitors server backups; monitors server performance; diagnoses and resolves problems
Performs basic hardware repair on computers, monitors, printers, scanners and servers.
Performs other related duties as assigned.

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