Sr Mgr, Workforce Optimization

CVS Health • Woonsocket, RI

69d • $82,940 - $182,549

About The Position

As a Senior Manager on the Colleague Relations Team, you will be responsible for leading a team of Workforce Optimization Advisors who support the enterprise by providing expert consultation and guidance to CVS leaders and colleagues on the process and policies related to Workforce Reduction. Additionally, as the Senior Manager of this team, you will be responsible for handling the sensitive and/or escalated matters reported to your team. You will support the development and execution of Colleague Relations Workforce Optimization processes and practices and help develop strategies and interventions to support the evolution of Colleague Relations. As directed by the Lead Director of Workforce Optimization, this role will provide oversight, guidance/mentoring to Workforce Optimization Advisors, own relationships with designated functional partners (e.g., Legal, Compliance, Security), HRBP's/leaders, and deliver applicable reporting to identify trends and recommend appropriate solutions for the Enterprise. In this role, you will also act as the primary expert and business owner for the workforce reduction tool, driving system improvements, enhancements, and issue resolution in partnership with internal and external technical teams across CVSH IT, HRIT, vendor, WFR leadership, etc.

Requirements

• 7+ years of HR experience.
• Ability to present and deliver training.
• Knowledge of current state and federal employment laws and regulations.
• 10% travel as needed.

Nice To Haves

• Cloud-based technology experience.
• IT/business analyst experience.
• High degree of emotional intelligence, professionalism, and discretion.

Responsibilities

• Lead a team of Workforce Optimization Advisors.
• Provide expert consultation and guidance on Workforce Reduction processes and policies.
• Handle sensitive and escalated matters reported to the team.
• Support the development and execution of Colleague Relations Workforce Optimization processes.
• Develop strategies and interventions to support the evolution of Colleague Relations.
• Provide oversight and mentoring to Workforce Optimization Advisors.
• Maintain relationships with functional partners such as Legal, Compliance, and Security.
• Deliver reporting to identify trends and recommend solutions.
• Act as the primary expert for the workforce reduction tool.
• Drive system improvements and issue resolution.

Benefits

• Affordable medical plan options.
• 401(k) plan with matching company contributions.
• Employee stock purchase plan.
• No-cost wellness screenings, tobacco cessation, and weight management programs.
• Confidential counseling and financial coaching.
• Paid time off and flexible work schedules.
• Family leave and dependent care resources.
• Colleague assistance programs and tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees