Sr Mgr, Solution Consulting - AI Architects

ServiceNow • Austin, TX

109d

About The Position

In this role, you will ensure that Solution Consultants (SCs) demonstrate relevance to customers, fully discover their business and technical problems, and deliver high-quality presentations and demonstrations. You will execute proofs of concept when necessary, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution. Additionally, you will develop team members according to business demands and their individual professional goals, maintain a recruiting pipeline for potential SC candidates, and work with regional sales managers to prioritize Solution Consulting efforts. You will assign resources to sales opportunities, evaluate progress against goals, and manage day-to-day activities such as resource scheduling conflicts and expense reviews.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Experience working in a fast-growing IT environment including software, cloud, or customer experience.
• 7 years' experience in presales.
• Experience managing presales teams as 1st line management.
• Understanding of standard approaches to coaching, mentoring, and management of individual contributors.
• Ability to motivate and inspire a growing team of Presales Solutions Consultants.
• Experience in Value Based Selling or Solution Selling.
• A thorough understanding of the SaaS Market space and PaaS based solutions.

Responsibilities

• Ensure SCs demonstrate relevance to customers and discover their business and technical problems.
• Deliver high-quality presentations and demonstrations.
• Execute proofs of concept successfully when needed.
• Comprehend and document the business value to be delivered.
• Ensure customer commitment to the ServiceNow solution.
• Develop team members according to business demands and individual professional goals.
• Maintain a recruiting pipeline of potential SC candidates.
• Work with regional sales managers to prioritize regional Solution Consulting efforts.
• Assign resources to sales opportunities and evaluate progress against goals.
• Manage day-to-day activities such as resource scheduling conflicts and expense reviews.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services