Sr. Mgr, Sale Operations

Culligan Quench•King of Prussia, PA

61d

About The Position

Culligan Quenchâs purpose is to impact peopleâs lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/ About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit www.culligan.com. Values: 5Cs Culligan as One Customers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results Position Summary Weâre hiring a results-driven commercial strategist to lead our deal enablement function. As Senior Manager, Sales Operations, youâll act as the key advisor to Sales. You will partner across Enterprise, Healthcare, and Hospitality verticals to structure high-impact deals that align with both customer needs and financial goals. This role demands sharp pricing instincts, cross-functional leadership, and the ability to turn complexity into clarity. You'll drive scalable processes, elevate deal speed, and enhance customer satisfaction.

Requirements

7+ years of experience in deal strategy, pricing, or commercial enablement, preferably in enterprise or recurring revenue environments.
Strong analytical skills and fluency in financial modeling, pricing strategy, and value-based selling.
Proven track record leading cross-functional initiatives and navigating complex stakeholder dynamics.
Excellent communication skills. able to influence up, down, and across with data-driven storytelling.
Proficiency in Salesforce, Excel, and collaboration tools.
Operates with integrity, urgency, and a collaborative spirit

Nice To Haves

Experience managing teams through scale or transformation.
Recognized for process improvement or commercial leadership.
Background in customer deal desks or business case escalation reviews.

Responsibilities

Deal Structuring & Strategy: Advise Sales on pricing, RFP responses, custom solutions, and professional service offers. Align deal economics with business objectives.
Cross-Functional Enablement: Collaborate with Legal, Finance, Product, Engineering, and Service Delivery to move deals from pitch to close, faster.
Pricing & Financial Modeling: Build pricing strategies and models that ensure competitiveness and protect margin.
Process Optimization: Lead continuous improvement efforts to streamline workflows, reduce turnaround time, and increase win rates.
Team Leadership & Coaching: Mentor analysts and coordinators; help scale the function with best-in-class tools, templates, and frameworks.
Performance Reporting: Track and share KPIs such as deal speed, win/loss trends, cost efficiencies, and profitability insights.