Sr Mgr,Quality and Project Mgt

CVS Health • Hartford, CT

382d • $67,900 - $182,549

About The Position

The Senior Manager of Quality and Project Management at CVS Health is responsible for leading the organization's quality assurance programs and overseeing strategic project management initiatives. This role is crucial for ensuring high-quality products and services while effectively managing projects to meet business objectives. The ideal candidate will have expertise in quality management systems, project management methodologies, and cross-functional leadership.

Requirements

• 7+ years of experience in quality management and project management or similar discipline, with at least 3 years in a leadership role.

Nice To Haves

• Strong knowledge of quality standards (e.g., Six Sigma, Lean) and regulatory compliance
• Proven experience managing large-scale, cross-functional projects with successful outcomes
• Proficiency in project management tools (e.g., Microsoft Project, Jira, Rally) and methodologies (e.g., Agile, Waterfall)
• Excellent analytical, problem-solving, and decision-making skills
• Strong interpersonal and communication abilities, with experience working with diverse stakeholders
• Certification in quality (e.g., Six Sigma Black Belt) and/or project management (e.g., PMP, PRINCE2)
• Master's degree in a related field
• Familiarity with advanced quality management frameworks (e.g., TQM, Kaizen) and tools (e.g., Minitab)
• Change management certification (e.g., Prosci)
• Experience implementing digital quality systems or project management platforms
• Experience in healthcare and/or PBM.

Responsibilities

• Develop, implement, and maintain quality management systems (QMS) that align with industry standards and regulatory requirements
• Establish and monitor key performance indicators (KPIs) for product and service quality, ensuring continuous improvement
• Lead quality audits, risk assessments, and root cause analysis to address defects and process inefficiencies
• Collaborate with cross-functional teams to ensure quality objectives are integrated into product design, development, and delivery
• Provide guidance and training to teams on quality standards, compliance requirements, and best practices
• Oversee corrective and preventive action (CAPA) processes to resolve quality-related issues
• Oversee the planning, execution, and delivery of multiple strategic projects, ensuring alignment with organizational goals
• Develop project charters, schedules, budgets, and resource plans, and monitor their progress to ensure timely completion
• Lead cross-functional project teams, fostering collaboration, clear communication, and accountability
• Identify and mitigate project risks and issues through proactive planning and stakeholder engagement
• Implement project management best practices, tools, and methodologies to improve organizational efficiency
• Report project performance to senior leadership, providing insights and recommendations for continuous improvement.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance
• Short-term and long-term disability benefits
• Well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree