Sr Mgr, HR Process Excellence & PMO

Wayne FarmsOakwood, GA
4d

About The Position

Join our HR team as a Senior Manager, HR Process Excellence & PMO, where you’ll provide strategic leadership in driving continuous improvement, governance, project visibility, and innovation across HR operations. This senior manager role oversees a team focused on process optimization, automation/AI opportunity identification, change advisory support, and maturing the HR PMO function—ensuring alignment with organizational goals while fostering a culture of efficiency and excellence.

Requirements

  • 7+ years of progressive experience in HR operations, process improvement, project management, PMO support, or governance roles, including at least 5 years in a leadership/management capacity overseeing teams or multiple functions
  • Proven expertise in continuous improvement methodologies (e.g., Lean Six Sigma), process mapping/documentation tools (e.g., Visio, Lucidchart), and project management tools
  • Strong background in driving process optimization, governance, and development of automation/AI business cases in an HR or shared services environment
  • Familiarity with HR systems (e.g., Workday) and compliance requirements
  • Strategic Leadership
  • Analytical & Problem Solving
  • Change Management
  • Communication & Influence
  • Team Leadership
  • Planning & Execution
  • Innovation Mindset

Nice To Haves

  • Experience maturing PMO functions, establishing governance/change advisory processes, and partnering on automation/AI enablement initiatives highly desired

Responsibilities

  • Strategic Leadership & Oversight: Provide strategic oversight and leadership to the HR Process Excellence and PMO team, guiding process assessments, improvement initiatives, and project governance to enhance HR service delivery and operational efficiency
  • Lead the maturation and operation of the HR PMO, including centralized project visibility, tracking timelines/deliverables/metrics, applying standards/tools (e.g. Smartsheet, Jira, Asana), and supporting consistent reporting—without direct responsibility for Workday configuration or business process change decisions
  • Process Improvement & Innovation: Drive continuous improvement by leading the team in documenting HR processes (including comprehensive process maps and SOPs), identifying gaps, optimization opportunities, and automation/AI opportunities, developing business cases and recommendations for functional and HRIS leadership approval and implementation
  • Promote a culture of innovation and continuous improvement, identifying opportunities to streamline processes, reduce manual efforts, and leverage automation/AI to support HR transformation and efficiency
  • Governance & Compliance: Establish and maintain governance frameworks, including change advisory processes, risk assessment standards, and operational governance models, ensuring alignment with HRIS data governance and compliance standards
  • Oversee team efforts in process documentation, analysis, and recommendation development; facilitate change advisory reviews; and ensure seamless coordination of project portfolios
  • Collaboration & Team Development: Collaborate with HR leaders, cross-functional stakeholders, IT, and business partners to align priorities, facilitate communication, support change management/adoption efforts, and contribute to data-driven insights for initiative planning
  • Foster a high-performance team environment through mentorship, professional development, resource allocation, and performance management
  • Monitor key metrics, report on progress/impact to senior leadership, and drive ongoing enhancements to PMO, governance, and process excellence practices
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service