Sr Mgr, Enterprise Strategy & Informatics

Baxter International Inc.Deerfield, IL
3d

About The Position

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter The Senior Manager of Optimized Care Solutions is sponsible for building, expanding, and maintaining executive‑level relationships across leading health systems and IDNs (e.g., with CMOs, CMIOs, CCOs, CNEs, CNOs, CNIOs, CPSEs, COOs) with a focus to increase revenue and customer lifetime value from existing customers by fostering deeper partnerships through standardization, increased connectivity, cross-selling, and encouraging more usage, features, or add-ons. You will work in close partnership with Baxter’s Health System Executives (HSEs) to drive strategic collaborations, align Baxter’s full portfolio with system priorities, and ensure Baxter is regarded as the trusted advisor and value partner of choice.

Requirements

  • 10+ years of relevant experience
  • Hospital or health system operational experience (e.g., nursing, informatics, clinical operations, or related) combined with demonstrated commercial experience in provider-facing roles (sales, business development, strategy).
  • Track record of building and influencing relationships at the C-suite / senior leadership level within provider organizations.
  • Understanding of hospital operations, clinical workflows, decision-making hierarchies, and health system dynamics.
  • Ability to translate clinical, operational, and financial perspectives to shape strategic enterprise dialogues.
  • Strong executive presence, consultative communication skills, structured problem-solving ability, and negotiation acumen.
  • Experience orchestrating cross-functional teams across complex organizations.
  • Bachelor’s degree required; advanced degree (MBA, MHA, MSN, or equivalent) preferred.
  • Willingness/ability to travel for executive meetings and customer site visits at least 50% of the time.
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

  • Relevant clinical & informatics (e.g., RN‑BC, NE‑BC, CPHIMS, Epic) are preferred.
  • Experience with large integrated delivery networks (IDNs) or multi‑hospital systems preferred.
  • Familiarity with digital health, informatics, population health, or care transformation initiatives preferred.
  • History of stewarding multi-year enterprise relationships or renewals preferred.
  • Prior roles acting as 'voice of customer' or shaping internal strategy/roadmap based on customer insight preferred.
  • Ability to rapidly assimilate new product domains, technology trends, and customer environments preferred.

Responsibilities

  • Establish, nurture, and grow relationships with senior executives and stakeholders (CMO, CNO, CNIO, CNE, CPSE, COO, etc.).
  • Serve as Baxter’s primary strategic clinical liaison to health system leadership, securing trust and credibility at the clinical stakeholder enterprise level.
  • Identify and prioritize system‑level opportunities (cross-portfolio, transformation initiatives) and align Baxter solutions to those opportunities.
  • Co‑develop multi‑year, cross‑divisional account plans in concert with HSEs and Baxter internal teams.
  • Lead executive dialogues focused on portfolio positioning, long-term partnership, and sophisticated solution alignment (beyond product selling).
  • Collaborate with internal functional teams (sales, marketing, medical affairs, service, contracting) to design and execute cohesive commercial plans.
  • Support enterprise-level agreements, governance processes, business reviews, and executive briefings.
  • Act as internal voice of the customer—escalating key insights, influencing prioritization of internal resources, shaping product or service enhancements.
  • Stay abreast of trends in healthcare delivery, hospital operations, workforce pressures, digital integration, and system-level strategies.
  • Mentor and promote exemplary enterprise selling behaviors, consultative engagement, and relational growth mindset.

Benefits

  • Baxter offers comprehensive compensation and benefits packages for eligible roles.
  • Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
  • Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
  • We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
  • Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
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