Sr Mgr, Distribution Operations

Grainger Businesses • Louisville, KY

38d • Onsite

About The Position

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. You will lead the operations of a high volume, order fulfillment, multi-shift distribution center. You will provide direct leadership of up to 10 exempt direct reports and indirect leadership of a large non-exempt employee population. You will oversee the function to ensure accurate product receipt, order fulfillment, and the optimization of resources and processes while operating within budget. Develop processes to ensure compliance and employee programs to promote an environment where employees are empowered and committed to the success of Grainger. In the Senior Manager role, you will be responsible for metrics affecting safety, quality, and cost.  You will lead by example and teach your direct reports how to improve performance using a variety of continuous improvement techniques.  Grainger aspires to be a local employer of choice.  You will determine the engagement strategy for the department and leverage the Grainger Principles to influence culture throughout the building. You will report to the Senior Manager, Site Lead and this role is based in our Louisville, KY distribtution center.  Relocation will be provided as needed.

Requirements

• Bachelor's Degree in Logistics, Supply Chain, and Operations or equivalent experience
• 5+ years progressively responsible management experience in a high volume, multi-shift operation dealing with large employee populations.
• Experience leading exempt-level leaders in a hands-on environment

Responsibilities

• Ensure goals related to operational performance, quality and positive employee relations are communicated and achieved through standardization, sharing of best practices, and continuous improvement.
• Implement staffing strategies so we can fulfill commitments to customers regardless of variations of workflow or business levels.
• Create a dynamic workplace that affects positive employee relationships by developing employee engagement and recognition programs and ensuring all employees are treated fairly, with respect, and have the tools necessary to perform their jobs.
• Provide coaching, feedback, and development to salaried managers this includes interviewing and training, assign and direct work, performance evaluations, and recognition and disciplinary action.
• Develop procedures to improve inventory integrity and manage inventory throughput over $30 million and serving 100,000+ customers.
• Implement policies, procedures, and training to ensure compliance with Company, OSHA, DOT and EPA regulations with emphasis on hazardous materials and power industrial equipment to reduce work-related injury/illnesses, property damage and workers compensation cost.
• Demonstrate root cause thinking and lead or advocate for continuous improvement projects within the building and across the DC Network

Benefits

• With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees