Sr Mgr Bus Dev Comm HC

Staples Canada • Framingham, MA

91d • $106,000 - $146,000 • Remote

About The Position

Our sales and sales support teams partner with businesses of all sizes to deliver solutions that meet unique customer needs. We leverage best‑in‑class tools and technology, continuously develop our skills, and operate in a growth‑oriented, high‑performance environment.
Role Summary
Lead and develop a team of Business Development Managers (BDMs) focused on prospecting and closing medium‑to‑large accounts. Drive accelerated, profitable new‑business growth by executing strategic sales initiatives, developing talent, and managing to KPIs. Work 1:1 with BDMs on opportunity prioritization, deal strategy, and execution.

Requirements

• High drive, resilience, and bias for action; strong aversion to complacency.
• Advanced sales and negotiation skills with strong business acumen.
• Excellent written and verbal communication; strong technology proficiency.
• Proven leadership mindset with passion for recruiting, retaining, and developing sales professionals.
• Entrepreneurial, collaborative, and inclusive approach that aligns teams around customer‑centric outcomes.
• 7+ years of progressive, successful B2B sales experience.
• 3+ years of successful sales management experience.
• Advanced selling, deal strategy, and negotiation capabilities; strong coaching and performance management skills.
• High level of business acumen; strong proficiency with modern sales tools and systems.

Nice To Haves

• Bachelor’s degree required; Master’s degree preferred.
• Industry knowledge and/or five or more years of successful B2B sales or B2B sales management experience.

Responsibilities

• Coach BDMs (individually and in groups) to reinforce Professional and Strategic Selling Skills; guide opportunity prioritization and KPI attainment.
• Embed next‑generation selling tools and processes to maximize efficiency and productivity across the team.
• Hire, retain, motivate, and develop top sales talent; proactively manage performance.
• Monitor market trends and data to inform strategy, pipeline focus, and decision‑making.
• Partner cross‑functionally (Category Experts, Pricing, Customer Service, Sales Ops) to craft programs that increase profitability and category penetration.
• Shape, structure, and negotiate complex, value‑based contracts that mitigate risk and meet customer needs.
• Continuously reduce costs and increase margins while complying with legal requirements.
• Foster a culture of inclusion, open communication, collaboration, accountability, and goal achievement.
• Own team performance for revenue, wins, and activity KPIs; hold associates accountable to goals.
• Recruit, onboard, and grow talent; conduct regular team meetings and 1:1s; participate in customer appointments (virtual and in‑person).
• Cascade and reinforce corporate communications and sales strategy; ensure consistent field execution.
• Lead the team through corporate strategic initiatives; define and deploy industry/prospect‑specific BD strategies.
• Deploy Professional and Strategic Selling Skills methodology; ensure mastery of the strategic sales process.
• Identify emerging procurement and industry trends; adapt messaging, pitches, and enablement accordingly.
• Advocate for needed support from cross‑functional partners to remove friction and accelerate growth.
• Exercise sound judgment to assess performance and drive accountability.
• Provide guidance on products, programs, assortment, and pricing to optimize value and margin.
• Communicate clearly and effectively (written and verbal) with customers and internal stakeholders; lead negotiations on custom pricing/programs.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager