Sr. Meeting & Events Manager Sr. Meeting & Events Manager

CBRE • San Jose, CA

90d • $117,000 - $135,000

About The Position

As a CBRE Events Sr. Manager, you will be responsible for the management of a large team assigned to meetings, events & conference services across multiple sites. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service and creating a warm, concierge and hospitality-forward atmosphere to the clients and visitors of a designated building.

Requirements

• Bachelor's Degree preferred with 5 - 8 years of relevant experience.
• In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and balance problems.
• Leadership skills to empower the team to achieve broad operational targets with impacts on own job field, multiple job subject areas, and department.
• In-depth knowledge of Microsoft Office products.
• Extensive organizational skills and an advanced inquisitive mentality.
• Intermediate math skills.
• Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations.

Responsibilities

• Lead and develop a high-performing events team through coaching, organizational change, and a culture of collaboration and continuous improvement.
• Foster a host mentality by creating a welcoming, service-oriented culture that prioritizes client happiness and seamless event execution.
• Guide the creation, implementation and maintenance of high-touch, host-like, concierge-forward events management program.
• Oversee the full lifecycle of corporate-level events, including client-facing, employee-facing, and executive meetings—managing logistics such as security, facilities, catering, IT, and AV coordination.
• Ensure full compliance with all policies, procedures and training, including maintaining up-to-date training records.
• Support the Regional Lead by developing and implementing critical initiatives, cross-functional goals, and multi-site alignment.
• Translate high-level goals into actionable plans.
• Serve as a key liaison between clients, vendors, and stakeholders, ensuring clear communication, timely updates, and alignment on event goals and results.
• Supervise, train, and develop staff; conduct performance evaluations and lead recruitment efforts.
• Create a department budget.
• Approve purchase orders for event supplies as requested by the team.
• Implement improvements for event success, including making improvements to processes, procedures, and systems.
• Review reports to measure efficiency and present findings to senior-level management.
• Confirm operations and vendors are aligned with location requirements.
• Create and supervise department SLAs, KPIs, and benchmarks.
• Supervise related performance data, determine solutions for gaps, and implement efficiencies.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Industry: Real Estate
• Education Level: Bachelor's degree