Sr Medical Screener - Reception Technician (Customer Service)
About The Position
Responsibilities: • Under limited supervision, responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center • Following standard operating procedures (SOPs), assists qualified donors complete the screening process • Educates new donors on the therapeutic products made from donated plasma • Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff • Conducts daily calibration of equipment and resolves calibration issues according to SOPs • Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service • Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available • Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs • Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures Qualifications: • High School Diploma or equivalent vocational or technical training • Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience • Ability to perform basic math calculations Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. The expected base pay for this position at hiring is $15.85/hour - $18.25/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.
Requirements
- High School Diploma or equivalent vocational or technical training
- Minimum of 18 months' clerical or customer service experience preferably in a medical or health provider environment, or equivalent combination of education and experience
- Ability to perform basic math calculations
Responsibilities
- Under limited supervision, responsible for greeting donors and conducting registration procedures to verify donor suitability at the plasma center
- Following standard operating procedures (SOPs), assists qualified donors complete the screening process
- Educates new donors on the therapeutic products made from donated plasma
- Maintains alertness and awareness to any reaction a donor has during or after the pheresis process and notifies appropriate staff
- Conducts daily calibration of equipment and resolves calibration issues according to SOPs
- Troubleshoots equipment failures; creates incident documentation, removes and/or replaces equipment from service
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available
- Ensures accurate recording of donor data in the electronic donor information management system as outlined in SOPs
- Follows all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
