About The Position

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience. We are seeking a strategic and analytical Senior Marketing Operations & Analytics Manager to lead our marketing operations function. This role will be instrumental in scaling marketing performance through efficient processes, integrated systems, and actionable insights.

Requirements

  • 7–10 years of experience in marketing operations, analytics, or revenue operations
  • Deep experience with CRM and MAP platforms (e.g., Salesforce and Marketo)
  • Proficiency in analytics tools (e.g., Tableau, Looker, Google Analytics, Excel/Sheets)
  • Strong understanding of B2B marketing funnels, demand generation, ABM, and attribution modeling
  • Exceptional problem-solving, communication, and project management skills
  • Bachelor’s degree in marketing, business, analytics, or a related field (MBA a plus)

Nice To Haves

  • Experience in SaaS or tech-driven environments
  • Familiarity with tools like 6sense, Caliber Mind, SalesLoft, or similar
  • Strong change management skills and a systems-thinking mindset
  • Passion for turning data into insights that drive growth
  • Be a factory of creative solutions to solve problems other teams do not realize they have

Responsibilities

  • Develop and optimize end-to-end marketing processes, including account management, scoring, routing, and lifecycle tracking
  • Ensure data quality and compliance with privacy laws (e.g., GDPR, CCPA) across platforms
  • Design and manage marketing performance dashboards to track key KPIs such as pipeline contribution, conversion rates, and ROI
  • Partner with Sales and Sales Ops to support forecasting and pipeline attainment goals
  • Lead marketing attribution modeling to determine channel and campaign effectiveness
  • Act as the primary liaison between Marketing, Sales, RevOps, and IT to ensure operational alignment and seamless data integration
  • Provide insights and strategic recommendations to Marketing leadership based on data trends
  • Support go-to-market planning with audience segmentation, TAM analysis, and targeting insights

Benefits

  • Affordable Medical, Dental, Vision, Life and Disability Insurance
  • Matching 401(k) plan
  • Paid time off (holiday, vacation and sick)
  • Employee Assistance Program
  • Reward and Recognition Programs
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