Sr. Marketing Operations Manager, Amazon Ads

Amazon.com • Seattle, WA

371d • $112,800 - $186,500

About The Position

The Amazon Ads Marketing Operations team is looking for an experienced Sr. Operations Program Manager to lead the operations function of our owned channels, identifying and developing new processes and programs to help us scale. This role will be responsible for productivity and efficiency goals, driving scalable improvements across the project lifecycle, and developing new solutions for key programs like AI integration and production training. This is a highly cross-functional role where you will have to partner with and influence global stakeholder groups across marketing, editorial, UX, product, and engineering teams. The ideal candidate must be an effective leader with excellent communication skills (verbal and written), and be able to operate at the strategic level (generating bold and innovative ideas for growth) and at the tactical level (writing documents, analyzing data, and solving problems). This role will have the opportunity to help shape a core experience on the website for our team. Our team values attention to detail, an ability to own a program and work autonomously, self-motivation to find better solutions for our customers, and having fun while accomplishing our goals together.

Requirements

• 6+ years of professional non-internship marketing experience
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience communicating results to senior leadership
• Experience building, executing and scaling cross-functional marketing programs
• Experience using Microsoft Excel to manipulate and analyze data

Nice To Haves

• Experience creating and executing integrated marketing lead generation campaigns using tactics that include live or virtual events, webinars, email, lead nurture programs, and CRM/sales insights
• Experience with Salesforce and Tableau

Responsibilities

• Own global operations for the Ads Marketing, including tools, processes, training, and communication.
• Define, prioritize and plan the execution of strategic initiatives on our owned channels and roadmap items, identifying potential obstacles and surfacing solutions.
• Triage and prioritize internal requests from global stakeholders against roadmap items and assign to relevant owners; schedule and secure resources and manage cross-functional teams to deliver.
• Create mechanisms with a focus on automation and scalability to drive operational effectiveness and cross-functional collaboration, and share learnings and best practices.
• Develop metrics to track productivity and efficiency, identify and implement improvements based upon data, and share in weekly and monthly reporting.
• Own training resources and SOPs for bar raising programs and operations team.
• Establish mechanisms to deliver clear, consistent, and frequent communication with stakeholders to ensure ongoing visibility on communication strategy, tactics, goals, and performance.

Benefits

• Full range of medical, financial, and/or other benefits
• Equity and sign-on payments may be provided as part of a total compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees