Sr. Manager, Website Merchandising - Rejuvenation

Williams-Sonoma • Portland, OR

16h • Onsite

About The Position

Web Merchandising sits within the Direct-to-Consumer (DTC) organization and owns how customers discover and shop across Rejuvenation.com. We translate product and brand priorities into clear, high-performing on-site experiences. We work closely with Brand Marketing, Creative, Product Merchants, Inventory, and Site Operations to drive conversion and revenue across categories. As Senior Manager, Website Merchandising, you own category site merchandising strategy and execution across Rejuvenation.com. You lead a team responsible for category shop experiences, on-site storytelling placement, launch readiness, and continuous optimization. This role blends customer-first merchandising instincts with analytical rigor and strong cross-functional leadership to deliver measurable performance.

Requirements

• 7+ years of eCommerce site merchandising experience (branded product required).
• 4+ years of people leadership experience, including coaching and performance management.
• Strong analytical skills; ability to translate data into decisions and clear merchandising actions.
• Experience with Adobe Analytics (preferred) or similar analytics platforms.
• Experience with project management tools (Airtable, Jira).
• Strong cross-functional leadership and communication skills; able to influence and drive alignment.
• Comfort operating in a fast-paced environment with tight timelines and multiple stakeholders.
• High attention to detail and strong standards for on-site execution and QA.
• Ability to present to senior leaders with clear narratives and recommendations.

Nice To Haves

• Experience with Adobe Analytics

Responsibilities

• Build annual and seasonal category site merchandising plans aligned to growth targets, marketing moments, and inventory realities.
• Define key shopping journeys by customer segment and project need (e.g., renovation, room-based, style-based).
• Set priorities and align cross-functional partners on the category roadmap.
• Own the category shop experience: layout, product ordering logic, content modules, and discoverability.
• Partner with Brand Marketing and Creative to execute category stories with clear placement, timing, and messaging across the site.
• Ensure on-site experiences are consistent with brand standards and support adjacent channels (stores, trade, brand marketing).
• Establish a performance rhythm (weekly/monthly/quarterly) to review sales, traffic, and customer behavior.
• Use analytics to identify opportunities and turn insights into clear actions (tests, page refreshes, prioritization changes).
• Partner with Site Operations and cross-functional teams to improve onsite effectiveness (navigation, browse, search, content quality).
• Own on-site launch readiness for supported categories: taxonomy, imagery/content readiness, shop placement, and QA.
• Partner with Inventory and Operations to align storytelling and product exposure to available inventory.
• Set and enforce standards for category content, visual merchandising, and shop maintenance.
• Lead working sessions with Product Merchants, Brand Marketing, Creative, Inventory, and Site Operations to drive decisions and remove blockers.
• Influence tradeoffs between storytelling, product priorities, and operational constraints.
• Communicate strategy and performance clearly to senior stakeholders.
• Manage and develop a growing team; set goals, clarify ownership, and build scalable processes.
• Coach on merchandising fundamentals, analytical thinking, and execution quality.
• Build ways of working that improve speed, consistency, and impact.

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed