Amgen-posted 4 months ago
Full-time • Manager
Hybrid • West Greenwich, RI
Chemical Manufacturing

At Amgen, our shared mission—to serve patients living with serious illnesses—drives all that we do. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines. The Sr Manager, Utility Operations, is responsible for the overall leadership and management of site utility systems, ensuring their safe, compliant, and efficient operation at all times. This role covers electrical, HVAC, and critical utilities, providing 24/7 oversight across four shifts. The Senior Manager is expected to lead with integrity, technical excellence, and an unwavering commitment to operational excellence.

  • Direct and oversee the operation of all utility systems, including electrical distribution, HVAC, steam, water, compressed air, and critical utilities.
  • Maintain round-the-clock ownership of utility operations, providing guidance and decision-making across all four shifts.
  • Lead, mentor, and develop front-line managers and their teams.
  • Ensure that all utility operations follow relevant safety standards, environmental regulations, and internal policies.
  • Identify and implement strategies to optimize system performance, reduce downtime, and improve energy efficiency.
  • Drive process improvements through data analysis, protocols, and technological innovation.
  • Oversee utility operations budgets, manage contracts and vendors, and allocate resources effectively.
  • Serve as the primary point of contact for internal and external customers regarding utility operations.
  • Lead utility response efforts in the event of an incident, coordinating cross-functional teams.
  • Doctorate degree and 2 years of utility operations, engineering, or facilities management experience, or
  • Master's degree and 6 years of utility operations, engineering, or facilities management experience, or
  • Bachelor's degree and 8 years of utility operations, engineering, or facilities management experience, or
  • Associate's degree and 10 years of utility operations, engineering, or facilities management experience, or
  • High school diploma / GED and 12 years of utility operations, engineering, or facilities management experience.
  • Minimum of 2 years experience directly managing people and/or leadership experience.
  • Bachelor's degree in Engineering, Facilities Management, or a related discipline; advanced degree preferred.
  • 10+ years of experience in utility operations, engineering, or facilities management, with at least 3 years in a leadership role.
  • Demonstrated expertise in electrical systems, critical utilities, and HVAC operation and maintenance.
  • Comprehensive knowledge of environmental, health, and safety regulations relevant to utility operations.
  • Strong leadership and people management skills, including experience managing multi-shift teams.
  • Excellent analytical, organizational, and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions.
  • Group medical, dental and vision coverage.
  • Life and disability insurance, and flexible spending accounts.
  • Discretionary annual bonus program.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid work arrangements.
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