Sr. Manager, U.S. Operating Model
About The Position
As the Sr. Manager, U.S. Operating Model, you'll define what the operating model should be - and why. You'll shape the next evolution of how our business operates by designing frameworks, aligning enterprise priorities, and testing future-state scenarios that balance strategy, cost, and scalability. This role sits at the intersection of strategy, structure, and storytelling - connecting insights across Finance, HR, and Field partners to design models that make the organization stronger, smarter, and more agile. You'll translate complex data into clear insights, influence senior stakeholders, and help the business make confident, future- ready design decisions.
Requirements
- 5+ years in organizational design, strategy, consulting, or related fields
- 3+ Experience managing multiple stakeholder groups and navigating complex decision landscapes
- Proven experience analyzing and visualizing data and translating insights into action
- Exceptional communication and storytelling skills with the ability to influence without authority
- Proficiency with Excel or PowerPoint
Nice To Haves
- Experience designing operating or organizational models for large-scale enterprises
- Background in management consulting, organizational effectiveness, or workforce strategy
- Retail or retail business experience - understanding of store operations, customer experience, or field leadership structures
- Demonstrated ability to align diverse stakeholders - from field leaders to senior executives - around complex decisions
- Strength in connecting data, business context, and human impact to drive enterprise clarity at the executive level
- Experience collaborating across all levels of Finance, HR, and field operations teams to move work forward
Responsibilities
- Translate enterprise priorities into future-state operating model design choices
- Analyze performance, structural, and financial data to identify opportunities and trade-offs
- Distill insights into clear narratives and visual frameworks that guide executive decisions
- Create rubrics, decision criteria, and frameworks to steer long-term evolution
- Pressure-test model options with Finance, HR, and cross-functional partners
- Lead alignment across multiple leadership levels - building trust, shaping buy- in, and driving clarity through influence
- Present findings and recommendations through strategic, data-backed storytelling
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Furniture, Home Furnishings, Electronics, and Appliance Retailers
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
