Sr. Manager, Total Rewards & HR Site Lead

Gooch & Housego Rochester GSOCity of Rochester, NY
28dOnsite

About The Position

The Senior Manager, Total Rewards & HR Site Lead plays a dual role: (1) Total Rewards Leadership: designing, implementing, and managing global compensation and benefits programs; ensuring equity, compliance, employee value, and fiscal responsibility. (2) HR Site Leadership for Rochester: serving as the on-site HR representative, coaching leaders, supporting employees, and enabling a high-performance, engaged culture. This role requires strong analytical capability, excellent judgment, multi-state compliance awareness, and the ability to balance strategic planning with hands-on execution. This role will be instrumental in ensuring our total rewards strategy supports the attraction, retention, and engagement of top talent while maintaining internal equity and compliance across all markets.

Requirements

  • Bachelor’s degree in HR, Business, Finance, or related field (Master’s is a plus).
  • 7+ years of compensation and benefits experience and 5+ years of HRBP/Generalist work, ideally in a manufacturing, engineering, or technology-driven environment.
  • Strong financial modeling, analytics, and advanced Excel capability (required).
  • Deep knowledge of U.S. employment law and benefits regulations; global exposure preferred.
  • Proven ability to translate complex technical concepts into clear employee communication.
  • Strong interpersonal skills with the ability to influence leaders and build trust.

Nice To Haves

  • Experience in a multi-site, international, or fast-growing environment preferred.

Responsibilities

  • Design and maintain compensation structures, global job frameworks, salary bands, and leveling methodologies that support organizational growth.
  • Conduct role evaluations, compensation placement, job benchmarking, and internal equity audits; advise leaders on offers, promotions, and pay adjustments.
  • Administer the annual merit and bonus cycle, including modeling, budgeting, data validation, and communication materials for managers and employees.
  • Lead the development and administration of short-term incentive plans; evaluate eligibility, metrics, plan governance, and ROI.
  • Conduct market benchmarking (multi-state and global) using external tools/vendors; recommend pay adjustments based on market movement, retention risk, and performance alignment.
  • Partner with HR, Finance, and Executive leadership to forecast compensation and benefit costs and evaluate financial impact.
  • Manage U.S. benefits (health, dental, vision, life, disability, retirement, wellness), and collaborate with global HR for UK/local statutory benefits.
  • Lead annual renewals, open enrollment, and benefit program analysis; recommend plan design changes to improve value and cost efficiency.
  • Manage brokers and benefit vendors, negotiate service terms, monitor service delivery, ensure compliance, and track utilization trends.
  • Evaluate and introduce programs that support employee well-being, mental health, retention, and total reward value.
  • Ensure compliance with ERISA, ACA, FLSA, COBRA, HIPAA, IRS requirements, and multi-state employment laws.
  • Establish documentation, recordkeeping standards, and audit controls for compensation and benefits.
  • Lead pay equity reviews, reporting, and remediation recommendations.
  • Develop clear employee and manager tools (guides, FAQs, training, compensation tools).
  • Track, analyze, and report performance and utilization of total rewards programs; propose actionable improvements.
  • Align deliverables to G&H values: customer focus, integrity, action, unity, precision — with continuous improvement behavior expected.
  • Serve as primary point of contact for Rochester employees and leadership teams on employment matters, HR procedures, policy interpretation, and employee relations.
  • Take ownership of internal investigations, performance issues, documentation, and escalations; partner with legal and HR leadership where appropriate.
  • Provide coaching to managers on employee development, disciplinary actions, and performance optimization.
  • Lead site-level engagement initiatives, corporate training, communication efforts, and local employee events that reinforce our values and support a positive work environment.
  • Coordinate site engagement surveys and action planning; track engagement metrics, communication effectiveness, and follow-through progress.
  • Support the creation and sustainability of a positive, safe, collaborative, and inclusive workplace culture aligned with company values.
  • Facilitate goal-setting, performance reviews, calibration, and development planning processes at the site.
  • Support training and development programs; advise leaders on succession planning and skill development needs.
  • Assist with headcount planning, staffing strategies, and workforce analytics in partnership with Talent Acquisition and business leaders.
  • Promote compliance with multi-state employment laws, HR policies, and organizational standards.
  • Maintain accurate HR records, EEO, and documentation in partnership with HRIS and compliance teams.
  • Recommend HR process and policy improvements based on site needs and legal changes.
  • Prepare site HR reports, turnover analyses, workforce trends, and risk indicators; advise leaders on data-driven actions.
  • Maintain employee files, data integrity, and reporting accuracy; recommend new tools and enhancements for efficiency.
  • Represent Rochester HR in global HR initiatives; ensure alignment with corporate programs and compliance requirements.
  • Drive transparent, respectful communication between HR and business partners across departments and regions.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

501-1,000 employees

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