Sr. Manager, Third Party Risk & Resiliency | Retail Bank
About The Position
As a Third Party Senior Risk Manager within Capital One’s Retail Risk Office, you are a primary architect of our first line of defense. This role is not merely about tracking compliance; it is about serving as a strategic influencer and change agent who inspires business and tech partners to think broadly about third party risk. You will leverage a deep foundation in Third Party Risk Management to ensure Capital One Banking and Premium Products remain well managed, profitable, and resilient in an ever evolving technological and regulatory landscape. The Senior Manager at Capital One is expected to operate with a high degree of autonomy and strategic synthesis . The benchmark for success includes: Strategic Leadership: Moving beyond administrative oversight to drive divisional strategic imperatives and program enhancements. Fungibility & Adaptability: Being technologically adept and quick to adapt to changing landscapes, translating complex regulatory requirements into actionable business strategies. Effective Challenge: Providing sophisticated advice and "effective challenge" to first, second, and third-line partners (including Legal, Compliance, and Audit) regarding third-party lifecycle risks. Decision-Making: Leveraging excellent analytical and critical thinking skills to gain insights that influence executive-level decision-making. Strategic Impact & Responsibilities Success in this role is measured by the ability to proactively mitigate risk through strategic mobilization rather than reactive reporting. Program Ownership: Own and lead initiatives to improve the overarching third-party lifecycle, focusing on automation, innovation, and process improvements. Executive Communication: Facilitate governance forums and present program updates to senior leadership, distilling complex risk data into clear, compelling narratives. Risk Mitigation & Synthesis: Analyze end-to-end processes and disparate data sets to identify trends and design robust controls Regulatory & Audit Management: Provide strategic oversight during audits and exams, ensuring that control execution aligns with Policy and Standard while minimizing operational friction. The ideal candidate is a forward-thinking professional who thrives in a fast-paced environment. You must demonstrate: Strategic Stakeholder Management: The ability to create collaborative environments across the Business, Technology, Supplier Manageme nt Legal, and Compliance to form a unified approach to risk. Strong Judgment: Strong integrity and leadership to act as a trusted advisor, ensuring the Retail Bank and Premium Products are protected through proactive risk consulting. Analytical Rigor: The capability to weave qualitative and quantitative analysis into work products, ensuring that risk assessments are technically sound and strategically aligned. Financial Industry Acumen: A deep-seated understanding of the financial services landscape, paired with the professional acumen required to navigate complex regulatory environments and high-stakes third-party engagements. Systems Methodology Expertise: A mastery of third-party systems methodologies, utilizing a strategic lens to evaluate, implement, and govern the technologies and strategies that underpin the third-party lifecycle. Communication : Ability to communicate with purpose and influence. Hold meaningful discussions with senior management.
Requirements
- At least 3 years of experience Tech, Data, or Process Management experience
- At least 5 years of experience in Risk, Compliance, or Audit
- At least 5 years of experience in Third Party Relationship Management
- At least 3 years of People Leadership experience
- Strategic Stakeholder Management: The ability to create collaborative environments across the Business, Technology, Supplier Manageme nt Legal, and Compliance to form a unified approach to risk.
- Strong Judgment: Strong integrity and leadership to act as a trusted advisor, ensuring the Retail Bank and Premium Products are protected through proactive risk consulting.
- Analytical Rigor: The capability to weave qualitative and quantitative analysis into work products, ensuring that risk assessments are technically sound and strategically aligned.
- Financial Industry Acumen: A deep-seated understanding of the financial services landscape, paired with the professional acumen required to navigate complex regulatory environments and high-stakes third-party engagements.
- Systems Methodology Expertise: A mastery of third-party systems methodologies, utilizing a strategic lens to evaluate, implement, and govern the technologies and strategies that underpin the third-party lifecycle.
- Communication : Ability to communicate with purpose and influence. Hold meaningful discussions with senior management.
Nice To Haves
- 4+ years of Technology resilience experience
- 6+ years of Financial Services Risk Management experience
- Risk, Data, or Privacy certifications (CISSP, CISA, or CRISC)
Responsibilities
- Own and lead initiatives to improve the overarching third-party lifecycle, focusing on automation, innovation, and process improvements.
- Facilitate governance forums and present program updates to senior leadership, distilling complex risk data into clear, compelling narratives.
- Analyze end-to-end processes and disparate data sets to identify trends and design robust controls
- Provide strategic oversight during audits and exams, ensuring that control execution aligns with Policy and Standard while minimizing operational friction.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
