Sr Manager, Technology Testing

McDonald's Corporation•Chicago, IL

About The Position

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  Department OverviewThe Sr Manager, Technology Testing leads testing initiatives and teams, ensuring strategic alignment with business goals and compliance with industry standards to deliver reliable and efficient product releases. Responsible for overseeing end-to-end testing across multiple systems, applications, and interfaces to ensure seamless integration and functionality.

Requirements

Proficiency in testing methodologies and automation tools (e.g., Selenium, JUnit, TestNG).
Proficiency in SQL for database validation and scripting (Python or similar).
Experience in developing and executing test strategies and plans.
Strong understanding of the software development lifecycle and quality assurance practices.
Strong analytical and problem‑solving skills.
Excellent leadership and cross‑functional collaboration abilities.
Background in Computer Science, Engineering, or a related field with a bachelor's degree or higher.
8 years of professional experience in technology testing or a related field.

Responsibilities

Drive integrated testing strategy, governance, execution, and continuous improvement to ensure high‑quality, reliable, and efficient product releases, covering functional, regression, system integration, and end‑to‑end testing.
Identify integration risks, dependencies, and define mitigation plans.
Lead and mentor testing teams, fostering a culture of quality and innovation.
Ensure defect tracking, root cause analysis, and resolution in collaboration with development teams.
Develop and implement testing frameworks and best practices across projects, including performance, security, and scalability testing for integrated environments.
Ensure compliance with industry standards and regulations in testing processes.
Collaborate with cross‑functional teams, including developers, architects, business analysts, and DevOps teams, to align testing efforts with business objectives.
Provide regular test status reports, metrics, and risk assessments to project stakeholders; facilitate test reviews, defect triage meetings, and UAT coordination.
Drive test automation leveraging tools and optimize the testing process for a fast feedback loop.