Sr. Manager, Strategic Program Lead
About The Position
Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. The (Sr.) Manager, Life Sciences Client Management Operations oversees sequencing and companion diagnostic projects and process improvement for Tempus’ Life Sciences collaborations. This position manages the day-to-day projects and resources within the team. The position supports relationships with Tempus’ Laboratory, Bioinformatics, Product, Engineering, and Data Science teams, as well as Life Sciences partner companies’ project teams.
Requirements
- Bachelor’s Degree
- At least 5+ years of project or product management experience in a biotech, pharmaceutical, consulting, or Clinical Research Organization (CRO) environment
- Experience with product development lifecycle
- Experience in clinical oncology trials is a plus
- Sharp attention to detail and ability to meet long- and short-term deadlines
- Strong presentation skills
Nice To Haves
- Master’s Degree (e.g., MBA)
- Strong cross-functional collaboration
- Experience facilitating strategic and tactical planning with outside collaborators and clients
- Experience with API integration/connectivity projects
- Genomic data background and experience
Responsibilities
- Lead program management and product management activities related to a large multi-year project involving a key Tempus strategic partnership.
- Coordinate with Product Teams on project specific asks and customizations
- Develop project plans and schedules for product development that document project goals and objectives, scope, schedule, budget, risk management plan, and project team resource requirements.
- Act as the lead project manager for customer programs, including:
- Go-to contact at Tempus for clients
- Lead client meetings, ensure decisions and action items are clearly documented and tracked to completion
- Drive escalation and resolution of critical project related issues
- Report out metrics to clients on a weekly basis
- Coordinate to ensure samples are moving appropriately through the lab and flagging samples at risk as appropriate
- Monitor project health through the effective use of project dashboards and management tools
- Ensure internal team member roles and responsibilities are clearly defined to achieve desired results
- Keep internal stakeholders engaged and informed of progress and potential risks
- Manage all international components of client operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
