Sr. Manager, Solutions Architecture - Media, Entertainment, Games & Sports

Amazon•Santa Monica, CA

About The Position

We are seeking an experienced Sr. Manager, Solutions Architecture to lead our Solutions Architecture team supporting one of the biggest customers within the Media, Entertainment, Games & Sports (MEGS) vertical. This role combines deep industry expertise with people leadership to drive customer success and business growth for our most strategic accounts in the rapidly evolving media and entertainment ecosystem. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. About the team The Media, Entertainment, Games & Sports vertical represents one of the most dynamic and innovative sectors in cloud computing today. Our MEGS direct accounts include industry titans spanning Hollywood studios, global streaming platforms, major gaming companies, professional sports leagues, and emerging digital content creators. This vertical is at the forefront of technological transformation, driving breakthrough innovations in content creation, real-time streaming, immersive gaming experiences, and sports analytics that captivate billions of viewers worldwide. Working with MEGS customers means being part of the future of entertainment - from enabling the next blockbuster film's visual effects pipeline to powering live sports broadcasts that reach global audiences, from supporting the infrastructure behind the world's most popular games to facilitating the streaming platforms that define modern entertainment consumption. The scale, creativity, and technical complexity of these workloads make this one of the most exciting and challenging verticals in the industry.

Requirements

5+ years of management of technical, enterprise customer facing resources or equivalent experience
10+ years of infrastructure architecture, database architecture and networking experience
Bachelor's degree
Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences
Demonstrated ability to collaborate effectively with Sales leadership and drive technical strategy for revenue growth
Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Nice To Haves

AWS Associate level certification
Experience architecting/operating solutions built on AWS
Experience with a variety of digital media workflows and post production
Experience working with Media & Entertainment industry customers

Responsibilities

Lead and develop a team of Solutions Architects for key MEGS accounts
Drive performance management, hiring, and team member career growth
Provide technical coaching with deep MEGS industry expertise
Develop and execute technical strategy for major MEGS accounts
Partner with Sales to align solutions with customer objectives
Build technical relationships with customer executives and decision makers
Lead complex engagements across content production, broadcast, streaming, gaming, and sports analytics
Measure and optimize team effectiveness through defined KPIs
Guide digital transformation initiatives including cloud migration and content delivery optimization
Work with AWS media teams on feature prioritization and roadmap development
Support executive briefings and technical deep-dive sessions
Establish training programs focused on media workflows
Create thought leadership content including whitepapers and case studies