T-Mobile-posted 3 months ago
$142,900 - $257,800/Yr
Full-time • Senior
Frisco, TX
5,001-10,000 employees
Telecommunications

T-Mobile is seeking a strategic and results-driven Senior Manager of Credit Risk Management to lead supplier relationship management initiatives supporting our Credit, Fraud, Payments and Collections operations. This critical role is responsible for overseeing third-party vendor relationships that enable our fraud detection and credit decisioning capabilities. The ideal candidate will bring a strong blend of vendor management expertise, cross-functional collaboration, and a deep understanding of risk mitigation strategies. As a key leader within the organization, you will be responsible for identifying, onboarding, and managing external vendors who deliver essential services and technologies. You will ensure vendors meet operational expectations for performance, compliance, and innovation-partnering closely with Procurement, Legal, Risk, and Technology teams to align vendor capabilities with broader enterprise goals. Your efforts will directly contribute to the strength, adaptability, and scalability of T-Mobile's credit risk infrastructure.

  • Own the end-to-end relationship with key third-party vendors, including vendor selection, onboarding, performance monitoring, and renewal/termination strategies in alignment with business objectives.
  • Develop strategies that align with organizational goals, ensuring solutions are secure, compliant, cost-effective, and aligned with T-Mobile's credit and fraud mitigation goals.
  • Act as a liaison between internal teams-such as Credit Strategy, Fraud Operations, Compliance, Technology, and Legal-and external partners to ensure seamless solution integration and timely delivery of capabilities.
  • Effectively manage team by providing direction, developmental feedback, coaching, and the necessary tools to ensure success. This includes conducting performance reviews, career development planning, and assigning responsibilities with increasing levels of accountability.
  • Bachelor's Degree Finance, Business Administration, Technology or related degree (Required)
  • 7-10 years Experience in developing and negotiating complex agreements with Credit & Fraud suppliers, including key program specifications and objectives (FICO, Experian, TransUnion, LexisNexus, Equifax) (Required)
  • Strong analytical skills to assess procurement metrics and performance, facilitating data-driven decision making (Required)
  • Ability to perform financial analysis to evaluate vendor proposals and the overall cost-effectiveness of procurement activities (Required)
  • Ability to develop and implement procurement strategies that align with the organization's overall business goals (Required)
  • Strong leadership skills to guide and develop a team of procurement professionals, fostering a high-performance culture (Required)
  • Capability to identify and resolve complex issues within the procurement process to ensure operational continuity and efficiency (Required)
  • Proficient in negotiation to achieve optimal contract terms and cost savings while maintaining quality and service standards (Required)
  • Expertise in managing and negotiating with vendors to secure favorable terms and maintain supply chain efficiency (Required)
  • Excellent communication skills to effectively interact with internal and external stakeholders and lead executive-level presentations (Required)
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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