Rakuten Americas' AI & Data Division (AIDD) is seeking a passionate and experienced Sr. Manager, Software Engineering to play a pivotal role in bridging business needs with cutting-edge AI capabilities. As part of AIDD, our mission is to build world-class AI experiences that serve as the digital core for Rakuten's global ecosystem. In this role, you will work on AI for agents, search, recommendation, personalization, and the broader customer experience - delivering meaningful impact for nearly 2 billion Rakuten users. You'll join a team inspired by our CEO's passion and strategic direction: "No AI, No Rakuten." This mindset means that AI is not an optional extra-it's at the heart of everything we do. In this role, you will lead a team of engineers to deliver high-quality, scalable, and innovative AI solutions that align with business objectives. You will take ownership of the planning, design, development, and deployment of global projects, ensuring timelines and quality standards are met. You will grow and mentor your team, fostering a culture of collaboration, innovation, and continuous improvement. You will define technical strategies, managing stakeholder expectations, and ensuring adherence to best practices in software development. By leveraging your leadership and deep technical expertise, you will drive operational excellence and contribute to the organization's technological advancements.