Sr. Manager - Software Engineering

BLUE ORIGIN • Seattle, WA

1d

About The Position

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Enterprise Technology (ET), where we’re developing the digital infrastructure needed to build the road to space, with an emphasis on digital capabilities required to advance Blue Origin’s mission. Enterprise Technology is the center of excellence for digital technology at Blue Origin, providing oversight and governance to align technology and business strategies. As part of a hardworking team of software engineers, you are invited to join us as a Sr. Manager of Software Engineering, focused on building Blue Origin’s AI driven automation capabilities for our support teams. In this role, you’ll use your development expertise and Generative AI knowledge to streamline and automate critical workflows, build next generation AI powered agents and chatbots, and automate technical support use cases. You will be joining a newly formed team with an ambitious mission. This team is building agentic software that reinvents the experience of obtaining technology support throughout the company. When engineers need help it will be your software that provides it – in a delightful, accurate, and fast way. This is a high visibility team that will interact with all areas of the company. This is an applied engineering role in which you’ll turn Generative AI potential into real, secure, scalable solutions that power Blue Origin’s mission. What makes our Software Development Managers successful? A natural curiosity to explore new technologies, with the wisdom to know when to introduce them into a production environment The desire to automate all manual work Up-to-date expertise in Generative AI models, techniques, and applications Desire to tackle problems that nobody knows how to solve. You will need to figure out the solution with minimal direction and guidance. Humility and a willingness to operate in unfamiliar domains. A strong customer-first personality and desire to be a subject matter expert. Hands-on leadership. Our engineering managers and the contributions they make are critical to the success of their teams.

Requirements

• Bachelor's degree in Computer Science or equivalent practical experience
• Strong software engineering skills
• Experience building and scaling teams
• Excellent written and verbal communication skills; able to clearly document solutions and architectures

Nice To Haves

• Hands-on experience with GenAI and related technologies (e.g. LLMs, RAG, chatbots, and prompt engineering)
• Strong analytical and critical thinking skills; proven ability to deliver results independently and within teams
• Track record of successful service delivery in a fast-paced, results oriented environment

Responsibilities

• Lead a team of engineers delivering user facing services across the company
• Make high-judgement decisions that may affect all employees within the company. You will own your roadmap and the final decision making on timing, priortization, and scheduling.
• Dive deep and understand all aspects of the services your team builds. We value hands-on, technical leaders who are accountable for driving the success of their teams and services.
• Hire and develop the best technical talent
• Define SLAs for your services and scope/deliver the necessary work to meet them
• Architect, development, and deploy full stack GenAI powered automation solutions across Blue Origin platforms
• Design and implement advanced chatbots, workflow automations, and AI-powered services to support mission-ready operations.
• Prototype and integrate new GenAI techniques, including Retrieval Augmented Generation (RAG), AI Agents, into production systems
• Collaborate closely with cross-functional teams to gather requirements and ensure automation initiatives deliver tangible value
• Continuously research and implement emerging GenAI trends to keep our solutions at the forefront of automation

Benefits

• Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager