About The Position

As the Software Development Engineering Manager for IDEXX Veterinary Software, you will manage and grow the VetSoft Payments engineering team, a group of experienced, dedicated, and skilled engineers building a mission‑critical, cloud‑native payments platform for the veterinary industry. You will inherit a strong foundation and continue to evolve the platform as customer needs and business priorities grow. This role offers a unique opportunity to lead a distributed engineering team while delivering secure, reliable, and scalable payment capabilities that create lasting value for veterinary practices, corporate partners, and pet owners worldwide. In this role, you will: Lead and develop a geographically distributed engineering team across the U.S. and UK, fostering a culture of ownership, inclusion, and continuous improvement Define and maintain a technical roadmap that supports platform scalability, reliability, and security Partner closely with Product to translate themes and strategy into clear technical execution through agile delivery Drive high engineering velocity while maintaining a strong focus on quality, reliability, and operational excellence Establish and evolve engineering standards, development practices, CI/CD pipelines, and test strategies Champion secure engineering practices and sound operational discipline for systems processing financial transactions Team with commercial stakeholders such as corporate strategy, marketing, customer support and operations Recruit, mentor, and retain top engineering talent What you will need to succeed: You have experience managing a software development team or in a similar role, including 10 or more years total in Software, 3 or more years in Software Leadership You have a strong technical background, have personally delivered solutions in a similar technical stack, and willing to stay hands‑on in leading teams Experience designing, building, and operating mission‑critical SaaS systems Strong experience with TypeScript / Node.js, React, AWS‑based serverless architectures, and RESTful APIs Experience with CI/CD pipelines, automation, and test strategy Proficiency with standard development tools such as Jira, Confluence, Slack, etc. Strong experience using AI coding tools / AI developer productivity tools

Requirements

  • You have experience managing a software development team or in a similar role, including 10 or more years total in Software, 3 or more years in Software Leadership
  • You have a strong technical background, have personally delivered solutions in a similar technical stack, and willing to stay hands‑on in leading teams
  • Experience designing, building, and operating mission‑critical SaaS systems
  • Strong experience with TypeScript / Node.js, React, AWS‑based serverless architectures, and RESTful APIs
  • Experience with CI/CD pipelines, automation, and test strategy
  • Proficiency with standard development tools such as Jira, Confluence, Slack, etc.
  • Strong experience using AI coding tools / AI developer productivity tools

Nice To Haves

  • Advanced knowledge and experience with AWS services and architectures
  • Experience with designing and implementing mission critical systems that manage large scale data sets.
  • In-depth experience creating API/Service interfaces.
  • Experience in payments, fintech, or other regulated environments is a big plus
  • Experience with event‑driven architectures and multi‑region deployments
  • Experience significantly improving developer productivity, delivery cadence, and engineering throughput – especially through the use of AI
  • Experience leading technology projects across different time zones, and engineering teams in multiple locations.

Responsibilities

  • Lead and develop a geographically distributed engineering team across the U.S. and UK, fostering a culture of ownership, inclusion, and continuous improvement
  • Define and maintain a technical roadmap that supports platform scalability, reliability, and security
  • Partner closely with Product to translate themes and strategy into clear technical execution through agile delivery
  • Drive high engineering velocity while maintaining a strong focus on quality, reliability, and operational excellence
  • Establish and evolve engineering standards, development practices, CI/CD pipelines, and test strategies
  • Champion secure engineering practices and sound operational discipline for systems processing financial transactions
  • Team with commercial stakeholders such as corporate strategy, marketing, customer support and operations
  • Recruit, mentor, and retain top engineering talent

Benefits

  • Opportunity for annual cash bonus
  • Health / Dental / Vision Benefits Day-One
  • 5% matching 401k
  • Additional benefits include pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more!

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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