Sr. Manager, Software Communications

Capital One•McLean, VA

1d•$140,600 - $176,400

About The Position

Sr. Manager, Software Communications The full-spectrum Capital One Communications team is responsible for all aspects of the company’s communications strategy and execution in order to propel business imperatives while promoting and protecting the reputation of Capital One. Our purview includes corporate and brand media relations, issues and reputation management, financial communications, and associate communications, as well as a full-service content and creative storytelling team that brings the story of Capital One to life on internal and external channels. We are communicators, writers, creative directors and multimedia experts, and we are all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to our partners throughout the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing the reputation of Capital One. We are seeking talented individuals to join our growing Communications team. This position requires exceptional judgment, an ability to build relationships in a highly matrixed environment, and a sustained focus on delivering results. Creative problem-solving, an ability to read the data and the room, and a passion for storytelling are all critical to success in this role. Empathy, teamwork and a sense of humor are essential. As a Senior Manager on the Corporate Communications team, you will lead strategic communications initiatives that enhance Capital One’s reputation and support key business objectives. You’ll manage high-impact programs, collaborate with cross-functional teams, and work with internal and external partners to deliver creative and effective communication strategies.

Requirements

Bachelor’s degree or military experience
At least 6 years of communications experience

Nice To Haves

Public relations or communications experience in financial services, technology, or consumer brands

Responsibilities

Serve as a strategic advisor to internal leaders and partners on communications initiatives.
Lead planning and execution of data-backed, integrated communications campaigns aligned with enterprise and line-of-business priorities.
Build and maintain relationships with internal and external stakeholders.
Drive media relations efforts to secure visibility in priority outlets.
Leverage data to evaluate results, extract insights and optimize future programs
Oversee team operations, including budgeting and development of best practices.
Stay informed about industry trends to inform and enhance communication strategies