Sr. Manager, Service Category Management (Exterior Renovations) - Atlanta

HD Supply

82d

About The Position

Leads the strategy, development, and performance of assigned service categories, ensuring alignment with business objectives, customer needs, and financial goals. Partners with cross-functional teams to optimize service offerings, pricing, vendor relationships, and execution strategies to enhance delivery and profitability.

Requirements

• 5+ years of experience in category management, service operations, or a related field.
• Prior success selling or merchandising roofing and/or building products in a B2B, commercial environment.
• Bachelor’s degree in business administration or a related field.
• Previous financial analysis experience.

Nice To Haves

• Typically requires BS/BA in a related discipline.
• Generally 7+ years of experience in a related field.
• May require certification.
• Advanced degree may offset less experience in some disciplines.

Responsibilities

• Develops key components of Line of Business programs to drive service expansion and growth.
• Analyzes market trends, customer needs, and competitive insights to optimize service offerings and the service provider lifecycle.
• Strengthens field sales execution and service provider engagement by designing targeted training programs and collaborating with sales leadership to drive accountability.
• Aligns services and vendors by maintaining strong relationships and performance standards to achieve business goals and service expectations.
• Leads financial planning efforts, including sales analysis, gross margin tracking, and competitive benchmarking, to achieve annual profitability targets.
• Drives quality assurance by addressing compliance issues, resolving customer escalations, and monitoring service delivery metrics.
• Mentors direct reports, sales teams, and operations teams to foster professional growth and collaboration while contributing to high-impact business projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees