Sr. Manager, Security Services SA, AWS Security Services SA - North America

Amazon • Arlington, VA

13d • $201,000 - $312,800

About The Position

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers
of all sizes to innovate and expand in the cloud. Our team empowers every
customer to grow by providing tailored service, unmatched technology, and
unwavering support. We dive deep to understand each customer's unique
challenges, then craft innovative solutions that accelerate their success. This
customer-first approach is how we built the world's most adopted cloud. Join us
and help us grow.
AWS is creating a new team focused on driving customer adoption of AWS security
services - and we're looking for a technology leader to build it from the ground
up. This is a rare opportunity to define the mission, hire the team, and shape
how AWS helps customers secure their workloads with services like AWS Security
Hub, Amazon GuardDuty, Amazon Security Agent, and AWS's observability services.

Customers are moving fast - especially into generative AI and agentic
architectures - and they need help doing that securely. At the same time, they
want to get more from the AWS security services they already own and adopt new
ones with confidence. That gap is where this team lives. You will build a team
of Security Services Solutions Architects who work directly with customers to
design, adopt, and operationalize AWS security services at scale. Your team will
be the technical bridge between what AWS security services can do and what
customers need them to do.

This team will work alongside security services sellers as a paired technical
and commercial function. Together, you will drive security service adoption,
deliver product team feedback that shapes the roadmap, and establish thought
leadership that positions AWS as the most trusted cloud for security.

This is a new team within the AWS Customer Solutions & Scale Innovation (CSSI)
organization. You won't be inheriting a roster or stepping into an established
operating model - you will create both. The team's mission is to accelerate
customer adoption of AWS security services by pairing deep technical expertise
with a commercial go-to-market motion alongside security services sellers. You
will work closely with AWS Account Teams, security strategy roles, and AWS
Partners to help customers build confident, secure operations on AWS. The
customers your team serves are navigating real complexity - they're adopting
generative AI, rethinking identity and access models, and trying to keep pace
with a threat landscape that evolves daily. This team exists to help them do all
of that on AWS.

Requirements

• 5+ years of management of technical, enterprise customer facing resources or equivalent experience
• 5+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
• 5+ years of web services security, video content protection technologies, cryptography, network security protocols and operating system security experience

Nice To Haves

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• Experience hiring, developing, and managing high-performing technical teams
• Knowledge of AWS services
• Experience managing joint GTM success with technology partners, including development and tracking of joint sell-with and sell-through business activities
• Experience in security operations, risk management, and incident response
• Experience securing generative AI or agentic workloads, or a strong point of view on how security models need to evolve for AI-native architectures

Responsibilities

• Build a new team of Security Services Specialist Solutions Architects from the ground up - define the charter, operating model, and engagement patterns for a function that doesn't exist yet
• Recruit, hire, and develop specialist SAs with deep expertise in cloud security, threat detection, security observability, and securing generative AI and agentic workloads
• Drive measurable adoption of AWS security services across enterprise customers by partnering with security services sellers as a paired technical and commercial motion
• Partner closely with AWS Account Teams and security strategy roles to drive holistic security transformation at customers
• Build strong relationships with AWS Partners to deliver best-in-class security architectures that combine AWS-native services with partner solutions
• Serve as the voice of the customer back to AWS security product teams - surface field patterns, identify gaps, and deliver feedback that shapes the product roadmap
• Produce and drive thought leadership through blogs, reference architectures, workshops, and conference sessions that position AWS as the most trusted cloud for security
• Help customers secure their generative AI and agentic architectures, meeting them where they are and helping them move faster without sacrificing their security posture
• Define and track success metrics across three dimensions: security service adoption, product team feedback and alignment, and thought leadership impact

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager