Sr Manager, Salesforce CRM Engineering Services

HealthEquity-posted 3 months ago
$127,000 - $165,000/Yr
Full-time • Senior
1,001-5,000 employees
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We are seeking a strategic and technically adept Senior Manager to lead our Salesforce CRM Engineering Services team. This role is ideal for a seasoned leader who thrives in a fast-paced environment and is passionate about driving innovation, mentoring talent, and delivering scalable Salesforce solutions that support enterprise-wide digital transformation.

  • Lead and mentor a team of Salesforce Engineers, fostering a culture of technical excellence, continuous improvement, and collaborative problem-solving across Sales Cloud, Service Cloud, and Experience Cloud.
  • Define and drive the technical roadmap for our Salesforce ecosystem, ensuring alignment with business goals and enterprise architecture standards.
  • Champion best practices in Apex, Lightning Web Components (LWC), Visualforce, and Salesforce APIs.
  • Oversee the full lifecycle of Salesforce projects—from requirements gathering and solution design to deployment and post-launch support.
  • Collaborate with business analysts, product owners, and IT teams.
  • Ensure the security, performance, and maintainability of the Salesforce environment through governance models, code reviews, and continuous learning aligned with Salesforce releases.
  • Serve as a subject matter expert, resolving complex technical challenges, conducting assessments, and driving process optimization and workflow automation.
  • Identify opportunities to enhance platform capabilities using Salesforce-native features, AppExchange solutions, and forward-looking architectural patterns.
  • Lead large-scale, multi-geo Salesforce initiatives, coordinating with third-party vendors and global teams to ensure consistent delivery and operational excellence.
  • Partner with senior leadership and enterprise architects to shape long-term Salesforce vision and investment priorities that support broader digital transformation goals.
  • 10+ years of experience in enterprise software development, with at least 5 years in Salesforce engineering leadership roles.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
  • Proven experience leading Salesforce engineering teams in a complex enterprise environment.
  • Deep expertise in Salesforce development (Apex, LWC, Visualforce) and architecture.
  • Strong understanding of Salesforce platform governance, security, and performance optimization.
  • Demonstrated success managing full project lifecycles and cross-functional collaboration.
  • Experience with global program execution and vendor management.
  • Excellent communication skills with the ability to influence senior stakeholders.
  • Strategic mindset with a passion for innovation and continuous improvement.
  • Salesforce certifications (e.g., Platform Developer II, Application Architect, System Architect) strongly preferred.
  • Medical, dental, and vision
  • HSA contribution and match
  • Dependent care FSA match
  • Uncapped paid time off
  • Paid parental leave
  • 401(k) match
  • Personal and healthcare financial literacy programs
  • Ongoing education & tuition assistance
  • Gym and fitness reimbursement
  • Wellness program incentives
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