Sr. Manager, Sales Operations (Strategics) (Remote)

CrowdStrikeAustin, TX
11hRemote

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: CrowdStrike is looking for a Senior Manager of Sales Operations to serve as the strategic engine for our most elite sales segment. This isn't just about managing dashboards; it’s about architecting the operational framework for a $1B+ ARR business unit. You will partner directly with Regional Vice Presidents (RVPs) to drive predictable growth, optimize the "Big Deal" ecosystem, and ensure our Strategic Account Executives have the data-driven insights they need to win. You are the bridge between high-level corporate strategy and ground-level execution. What You'll Do: Strategic Advisory: Act as the trusted advisor to Strategics RVPs and sales leadership. Translate complex sales data into actionable insights that influence territory planning, resource allocation, and white-space analysis. The "Big Deal" Engine: Manage the operational lifecycle of our largest, multi-year enterprise deals. Facilitate deal reviews, ensure pricing integrity, and partner with Legal/Finance to remove friction from the closing process. Predictive Forecasting: Own the weekly, monthly, and quarterly forecast cadence for the Strategics segment. High accuracy is non-negotiable here—you’ll identify risks and upsides before they hit the radar. Territory & Quota Management: Design and optimize territories for the top 200 accounts. Ensure distribution and alignment with CrowdStrike’s long-term land-and-expand goals. Process Engineering: Identify bottlenecks in the sales tech stack (Salesforce, Clari, etc.) and build scalable solutions that reduce administrative burden for the field. Cross-Functional Leadership: Work in lockstep with Marketing, Customer Success, and Finance to ensure a unified GTM motion for our most valuable customers. Who You Are: The Strategist: You understand that the Strategics segment operates differently than Commercial or Mid-Market. You excel at navigating the complexity of 7 and 8-figure deals. The Data Storyteller: You don't just export reports; you find the "so what?" in the numbers. The Diplomat: You can challenge a Senior RVP’s forecast with grace, backed by data and a deep understanding of the business. The Builder: You thrive in high-growth environments where you often have to build the car while driving it.

Requirements

  • Domain Expertise: Experience with executive stakeholder management with outstanding communication and presentation skills.
  • Technical Proficiency: Expert-level Salesforce, Excel and G-suite skills. Proficiency with Clari and Tableau a plus.
  • Financial Acumen: Strong understanding of ARR, NRR, churn and contraction, and complex contract structures.
  • Education & Experience: BA/BS or equivalent educational background is preferred.
  • Minimum 12+ years of relevant professional experience.

Nice To Haves

  • Proficiency with Clari and Tableau a plus.

Responsibilities

  • Strategic Advisory: Act as the trusted advisor to Strategics RVPs and sales leadership. Translate complex sales data into actionable insights that influence territory planning, resource allocation, and white-space analysis.
  • The "Big Deal" Engine: Manage the operational lifecycle of our largest, multi-year enterprise deals. Facilitate deal reviews, ensure pricing integrity, and partner with Legal/Finance to remove friction from the closing process.
  • Predictive Forecasting: Own the weekly, monthly, and quarterly forecast cadence for the Strategics segment. High accuracy is non-negotiable here—you’ll identify risks and upsides before they hit the radar.
  • Territory & Quota Management: Design and optimize territories for the top 200 accounts. Ensure distribution and alignment with CrowdStrike’s long-term land-and-expand goals.
  • Process Engineering: Identify bottlenecks in the sales tech stack (Salesforce, Clari, etc.) and build scalable solutions that reduce administrative burden for the field.
  • Cross-Functional Leadership: Work in lockstep with Marketing, Customer Success, and Finance to ensure a unified GTM motion for our most valuable customers.

Benefits

  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe
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