Sr. Manager, Sales Learning & Development

Xylem • Charlotte, NC

22h

About The Position

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Job Summary : The Senior Manager, Sales Learning & Development is responsible for defining and leading Xylem’s global sales learning strategy to build world‑class commercial capabilities across the enterprise. This role leads a team of four Sales L&D professionals who design, deliver, and continuously improve sales training programs aligned to Xylem’s growth priorities and go‑to‑market strategy. The Senior Manager partners closely with Global Sales Excellence leaders, Sales & Commercial Excellence leaders in the Segments, subject matter experts, Xylem’s Learning Core Committee, and Xylem’s HR leaders to translate capability gaps into effective learning journeys, ensure high adoption and impact, and rigorously track return on investment through measurable performance outcomes.

Requirements

• Experience leading sales learning, sales enablement, or commercial capability initiatives with a focus on evaluating, optimizing, and scaling existing content and programs
• Demonstrated success assessing current learning assets, consolidating and rationalizing content, and building structured repositories that improve accessibility and reuse
• Experience designing learning strategies that balance new development with enhancement of proven materials and best practices
• Proven ability to partner with Sales Excellence, HR, and business leaders to align learning investments to prioritized capability needs and evolving standards
• Experience managing and developing teams responsible for learning design, facilitation, and program execution
• Hands‑on experience selecting, managing, and collaborating with external learning vendors to complement internal capabilities rather than duplicate them
• Track record of measuring learning effectiveness and ROI using participation, engagement, and performance metrics
• Bachelor’s degree in Business, Communications, Human Resources, Education, or a related field
• Equivalent combination of education and experience may be considered
• Strategic Sales Learning & Development leadership, with the ability to set direction, prioritize investments, and scale impact by leveraging and improving existing assets
• Strong knowledge of adult learning principles and training delivery best practices, including effective use of live, virtual, and digital learning modalities
• Content governance and systems thinking capabilities, including evaluation, lifecycle management, and organization of learning assets within centralized, searchable repositories
• Data‑driven mindset, with the ability to define and use learning and performance metrics to assess effectiveness and return on investment
• Proven people leadership skills, including coaching, development, and performance management in a global, matrixed environment
• Excellent organizational and time management skills, with strong attention to detail and ability to manage multiple priorities
• Strong interpersonal and cross‑cultural communication skills, with the ability to influence and collaborate effectively across functions and regions
• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook) and familiarity with learning platforms and tools (e.g., Workday LMS)

Responsibilities

• Define and continuously evolve Xylem’s global Sales Learning & Development strategy in alignment with Commercial Excellence priorities and business growth objectives
• Lead, coach, and develop a team of four Sales L&D professionals responsible for designing, delivering, and improving global sales training programs
• Partner with Global Sales Excellence, Segment Sales & Commercial Excellence leaders, and subject matter experts to define required commercial capabilities and skills across the sales ecosystem
• Identify capability gaps using performance data, stakeholder input, and business priorities, and translate them into a prioritized pipeline of learning needs
• Design and oversee integrated sales learning journeys aligned to commercial capabilities, audiences, and stages of development, while maintaining flexibility to adapt as organizational needs evolve
• Collaborate closely with HR leaders to align learning strategies with emerging sales role definitions, competency frameworks, and career architecture as standards are established
• Prioritize learning initiatives based on business impact, readiness, scalability, and resource capacity.
• Drive the development, curation, and governance of high‑quality sales learning content, tools, and enablement assets, including reviewing and evaluating existing learning materials, taking a comprehensive inventory, and cataloging assets into a searchable, scalable repository that enables reuse, continuous improvement, and efficient leverage of proven content across the enterprise
• Determine the most effective learning modalities (e.g., live, virtual instructor‑led, blended, self‑paced e‑learning) to maximize engagement, effectiveness, and global reach
• Select, manage, and leverage external learning vendors and partners where appropriate, ensuring alignment with Xylem standards and value expectations
• Build, upskill, and leverage internal facilitators to deliver consistent, high‑impact learning experiences across regions
• Establish and track Sales Learning & Development ROI by measuring participation, engagement, capability uplift, and commercial performance outcomes
• Communicate progress, insights, and results to senior stakeholders, using data to drive continuous improvement and informed decision‑making

Benefits

• Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use.
• Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.
• Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
• At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark.
• We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).
• Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
• Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions.
• We reserve the right to modify this job description and assign additional duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees